Job Description

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Human-Computer Interaction Institute (HCII) is a living laboratory where we investigate the relationship between computer technology, human activity, and society. Founded in 1993, the HCII is a place where we work to understand and create technology that harmonizes with and improves human capabilities, goals, and social environments through interdisciplinary research and education in design, computer science, and behavioral and social sciences. We research how people work, play, and communicate within groups, organizations, and social structures, then we design, create, and evaluate technologies and tools to support human and social activities.

HCII is seeking a dedicated Senior Academic Coordinator to join the team! This role provides senior level support to the academic programs within HCII by maintaining program materials, reports, associated databases, and external communications. You’ll assist with gathering and preparing materials for faculty review/action, and if supporting a graduate program, act as a first line resource for prospective student inquiries and the application process.

Core Responsibilities

• Oversees and maintains academic admin systems and processes for the program including student registration, student status updates, ICC issues and requests.
• Administers course scheduling for the department.
• Assists with admissions process.
• Coordinates or assists with program events.
• Monitors undergraduate student academic progress along with BHCI Program Manager.
• Provides backup support for Academic Program Managers.
• Provides support for assigned program related faculty.
• Processes program expenses, purchasing requests and other accounting related transactions.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Associate’s Degree required. Bachelor’s Degree preferred.
• Minimum 3-5 years of administrative support experience required.
• Experience in higher education and/or student services is highly desired.
• Strong organization, problem-solving, reasoning, communication and interpersonal skills necessary.
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

Requirements

• Successful completion of a pre-employment background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insuranceas well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Support and Coordination

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information: