SEND Caseworker
Inclusion Service – Lancashire County Council
Salary: £28,142 – £32,061, Full Time, 37 hours per week
Location: Lancashire, (Hybrid / Countywide)
Make a Real Difference for Children and Young People Across Lancashire
Imagine starting a role where every conversation you have, every decision you make, and every relationship you build directly improves the life of a child or young person with special educational needs or disabilities. If that excites you—this is the perfect opportunity.
We’re investing in our Inclusion Service to strengthen how we support families, schools and settings across Lancashire. As a SEND Caseworker, you’ll be right at the heart of that mission. Your organisation, empathy and commitment to inclusion will help ensure young people get the right support at the right time—and you’ll see the impact of your work every single day.
About the Role
This is a dynamic, people‑focused administrative role where no two days look the same. You’ll provide essential coordination and organisational support by liaising closely with families, schools and multi‑agency partners, guiding them through statutory SEND processes and ensuring their voices are heard at every stage.
Your work will involve managing and administering key elements of the Education, Health and Care (EHC) process—coordinating needs assessments and annual reviews, preparing and maintaining documentation for SEND panels and case reviews, and acting as a trusted point of contact for service users and professionals. You’ll also be responsible for maintaining accurate digital records, supporting a designated group of educational settings, and helping the council deliver its statutory responsibilities under the Children and Families Act 2014 through effective administrative practice.
If you’re someone who thrives on structured processes, relationship‑building and meaningful work—this is a role where you can truly shine.
This is an exciting opportunity for enthusiastic and committed people to join the Inclusion Service. There are a number of permanent SEND Caseworker posts available within the Inclusion Service, these posts are ideally suited to people who have an administrative background who would like to work in a busy supportive workplace.
As a SEND Caseworker you will provide efficient and effective administrative support which enables the Inclusion SEND Service to place children, young people and their families are at the centre of all practices and processes and ensure that the service is able to discharge its statutory duties in line with the SEND Code of Practice.
No matter what our job is at Lancashire County Council we are all working towards the same vision of making Lancashire the best place to live, work, visit and prosper.
The job description and person specifications outline the responsibilities and duties. You should demonstrate in your application how you meet each of the requirements.
If you have any questions or queries please contact Janette Hastings 01254 220883.
About You
You’ll bring experience in administrative or casework roles, ideally with people‑facing responsibilities. You’re confident managing a busy caseload, staying calm under pressure and communicating clearly with a wide range of audiences.
Most importantly, you care deeply about inclusive practice and safeguarding, and you’re ready to learn, grow and develop in a supportive team environment. An understanding of SEND processes is helpful—but if you're eager to learn, we’ll help you build that knowledge.
You’ll need GCSE grade 5 (or equivalent) in English and Maths
Why Join Us?
A workplace that values flexibility and wellbeing
We offer hybrid working, generous annual leave (26 days rising to 32 with service), 10 bank holidays, the option to buy additional leave, the Local Government Pension Scheme, and access to a wide range of discounts and salary‑sacrifice benefits.
Development you can feel proud of
You’ll receive a thorough induction, ongoing CPD, opportunities for professional qualifications and regular supervision. Reflective practice and peer support are part of our culture, and progression is actively encouraged.
A culture built on trust and inclusion
We respect that people work best when they feel supported. We encourage flexible working patterns, promote a compassionate team culture, and ensure everyone feels empowered to deliver their best.
How to Apply
Tell us in your application how you meet the criteria in the Job Description and Person Specification—we’re excited to hear your story and what you’ll bring to the team.
Closing Date: 12 July 2026
Interviews: TBC
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Lancashire County Council is committed to improving the quality of life for everyone in Lancashire. We believe that all our citizens have the right to be treated fairly. We recognise that some people do not get an equal chance in life.
For some of our children and young people this can have a lasting impact on their future. We will play our part in helping to narrow the gaps that exist between different parts our communities and improving the quality of life of those who have less advantages and are in danger of poor outcomes.
As a community leader, employer and provider of services we want to make sure that everyone in Lancashire has the opportunity to achieve their potential, no matter where they live or what their background, individual characteristics or personal circumstances might be.
