Job Description

About the Team

TikTok Shop is reshaping the retail path to purchase, transforming how brands, merchants, creators, and consumers connect through an ecosystem powered by discovery, consideration, purchase, review, and participation. We work to build a healthy and scalable marketplace by enabling sellers to grow their businesses, improving seller productivity, and ensuring consumers have access to a diverse, high-quality assortment.

About the Role

In this role, you will work closely with seller management, category, operations, product, and cross-functional teams to understand seller behavior and identify opportunities to improve seller acquisition, activation, productivity, retention, and overall marketplace contribution.

You will use data and structured problem-solving to translate seller and marketplace insights into actionable strategies, programs, and operational improvements. This is an opportunity to gain hands-on experience in e-commerce marketplace strategy, seller management, business analytics, and platform operations.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities

• Support analysis of seller performance, behavior, and segmentation to identify opportunities to improve seller activation, productivity, and retention.
• Assist in developing and executing seller management initiatives, including seller engagement programs, incentives, education initiatives, and growth programs.
• Conduct data analysis and market research to understand seller needs, marketplace trends, and key drivers of seller performance, translating findings into actionable insights.
• Support the team in running and evaluating seller-focused experiments and pilot programs, including tracking key metrics and summarizing results.
• Work with cross-functional teams across seller management, category, operations, product, and campaigns to support project execution and follow-up on key action items.
• Prepare dashboards, reports, and presentations for business reviews, helping stakeholders understand seller performance, program impact, and key marketplace trends.

Minimum Qualifications

• Currently pursuing a undergraduate in Engineering or a related analytical discipline.
• Strong interest in eCommerce, marketplace growth, business strategy, or platform operations.
• Analytical mindset with the ability to interpret data, identify patterns, and develop structured hypotheses and recommendations.
• Comfortable working with numbers and using both data and logical reasoning to support decision-making.
• Excellent problem-solving skills with the ability to work independently in a structured and goal-oriented manner.

Preferred Qualifications

• Previous experience through internships, school projects, case competitions, or coursework involving data analysis, experimentation, or business strategy is a plus.
• Familiar with any analytics tools