Job Description

About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Digital Sales Supervisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

• Expectations are high and visible
• Problems may be ambiguous and fast-moving
• Priorities can change as the business scales
• Feedback is direct and frequent
• Performance is measured by results, not intentions
• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

• Deliver against revenue targets and all key performance metrics

• Generate new business opportunities on an assigned territory, manage pipeline, opportunities, and other items related to normal outside sales function

• Ensure all content aligns with our brand voice and objectives.

• Build and garner the digital community by replying to inquiries promptly.

• Provide feedback to the team to continually improve content quality.

• Monitoring sales flow, stock, and shipment.

• Create and maintain relationships with new and existing clients by providing ongoing support and consultation about new products and services through digital channels.

• Measuring the effectiveness of marketing campaigns by tracking customer data, such as clickthrough rates and conversion rates

• Providing service through our digital platforms to buyers by answering inquiries about our products and services

• Identifying new markets and potential customer groups that could benefit from Luxehouze's products and services

Requirements:

• Experience: 1–2 years in luxury sales (watches/bags preferred) with end-to-end SWU process handling.

• Product Knowledge: Deep understanding of luxury brands, products, and market trends.

• Technical Skills: Proficient in CRM, e-commerce system in an advantage, multichannel platforms, and digital communication (Email, Social Media).

• Communication: Fluent in English (written/verbal) with strong presentation and research skills.

• Soft Skills: Fast learner, energetic, target-oriented, and high integrity.

• Work Style: Proactive, self-motivated, and able to work independently or in a team.