Access: Supports for Living

Self-Direction Staffing Support Supervisor

Access: Supports for Living  •  Middletown, NY (Onsite)  •  4 hours ago
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Job Description

Do Work That Matters. In a Culture That Means It.
Be part of a team that values connection, accountability, and real impact.
Why Access?
Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.
You’ll be part of a team that is:
• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.
And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Middletown, NY
Rate: $25.00
Hours: Monday - Friday from 8:30 am - 5pm (40 hrs.)

OF PRIMARY RESPONSIBILITES:

In this role, you will assist with and monitor the Self-Direction staff hiring process, conduct new staff orientation, and provide ongoing training and re-training to ensure full training compliance. You will monitor staff pay and communicate any changes with HR as needed. Responsibilities also include maintaining the employee roster, completing time approvals and corrections, and reviewing and approving monthly summaries.

You will ensure ongoing policy compliance and support the corrective action process. Additional duties include processing time system approvals, reviewing and approving time-off requests, and evaluating staff activity fee submissions and mileage reimbursement requests. The position also requires completing DSP evaluations in accordance with agency standards.

PRIMARY FUNCTIONS:
• Hiring, Onboarding & Training
• Assist with and monitor all stages of the direct support staff hiring process.
• Conduct staff orientation and ensure all onboarding tasks are completed accurately.
• Provide ongoing staff training and re-training as required.
• Ensure full compliance with all mandatory training requirements.
• Payroll, Timekeeping & Administrative Management
• Monitor staff pay and submit payroll change requests as needed.
• Maintain and update the employee roster daily.
• Review and approve staff time entries, including time corrections.
• Complete monthly time summary reviews and approvals.
• Process payroll system approvals to ensure accuracy and compliance.
• Compliance, Planning & Performance
• Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
• Support and implement the corrective action policy when necessary.
• Review and approve time-off requests based on program needs.
• Complete DSP evaluations in accordance with agency standards and timelines.
• Financial & Reimbursement Responsibilities
• Review and approve staff activity fee request submissions.
• Review and approve mileage reimbursement requests.
• Ensure documentation meets all agency and program requirements.
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES:

• Leadership & Oversight: Ability to guide staff and ensure compliance.
• Communication: Clear, professional written and verbal communication.
• Problem-Solving: Ability to address issues proactively and effectively.
• Time Management: Able to prioritize tasks and meet deadlines.
• Technical Proficiency: Comfortable using HRIS/timekeeping systems and agency software.

EDUCATION AND EXPERIENCE:
• Associate or Bachelor’s degree preferred
• Prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Knowledge of payroll systems preferred.
• Ability to communicate clearly and professionally with staff at all levels.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise sound judgment.

PHYSICAL CHARACTERISTICS:
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Work alongside co-workers within 3 feet

An Equal Opportunity Employer, including disability and Veterans
Access: Supports for Living

About Access: Supports for Living

Rewarding Lives. Healthy Communities.

Welcome to an agency that is passionate about supporting the families and communities of the Hudson Valley.

We have been evolving services for people facing the challenges of disability and mental illness for over 58 years.

Today ...we offer a broad range of programs and touch thousands of lives every week. Yet we always work hard to focus on the needs and potentials of one person at a time.

Our many and varied services are all focused on one goal: helping people with challenges live the fullest life possible.

We believe each of us is entitled to a voice in establishing our own life goals and strive to treat each person we assist as a partner.

We are committed to making a positive difference in the communities where we live and work.

Industry
Nonprofit & NGOs
Company Size
501-1,000 employees
Headquarters
Middletown, NY
Year Founded
1963
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