Job Description

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Middletown, NY (Scotchtown)

Schedule: Monday- Friday 8:00 am- 4:30 pm

Salary: $72,500 annually

OVERVIEW OF PRIMARY RESPONSIBILITES:

This position will oversee the daily operations and outcomes of the Self-Direction program.

PRIMARY FUNCTIONS:

• Provide training and supervision to FI Coordinators and support staff
• Monitor regulatory compliance of the program
• Monitor customer feedback and work to resolve any complaints and concerns
• Stay abreast of trends and practices in the field
• Act as liaison for oversight agencies and partners in the community
• Maintain and create program procedures, workflows, and protocols
• Responsible for financial outcomes of the program

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Maintain successful working relationships with support programs including Human Resources, Quality Assurance, Finance, and IT
• Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES:

• Excellent communication skills and the ability to multi- task
• Strong organization skills with accurate attention to detail
• Able to adapt and work in a fast-paced environment
• Able to effectively utilize a variety of electronic systems such as Microsoft Outlook, MS Excel, MS Word and time and attendance systems

EDUCATION AND EXPERIENCE

• Bachelor’s degree, or
• Associate’s degree with two years of experience
• Three years of experience in a supervisory role
• Experience supervising self-directed programs

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds

An Equal Opportunity Employer, including disability and Veterans