Job Description

At Migizi* we understand your family life is important, it’s important to us too. That is why we offer flexible schedules for a greater work life balance. Along with that we also offer paid holidays, employee discounts, a 24/7 access to Nimkee Fitness Center and 401K which is matched up to 4% by the tribe.

Full Time employees get Medical, Dental, & Vision insurance. Flex Spending Accounts, Teladoc, Life Insurance, Accidental Death and Long Term Disability.

Prescription plan with free fills on most generic brands when using our Cardinal Pharmacy

Make the change today. Come be a part of the Migizi team.

*Part of the Saginaw Chippewa Indian Tribe of Michigan.

Retail Supervisor – Soaring Eagle Waterpark & Hotel Mig N-2

This is a key service position in a fast paced environment. Our goal is to provide exceptional customer service through positive interaction. You are expected to make decisions that provide successful outcomes and satisfy customers. Being accurate and punctual is a must. Each transaction must be handled in a way that positively spreads our organization’s reputation. Although the Soaring Eagle Waterpark and Hotel is an enterprise of the Saginaw Chippewa Indian Tribe of Michigan, it operates under the Migizi Economic Development Company Policies and Procedures.

Essential Job Duties and Responsibilities:

• Exhibits, coaches, and models behaviors that are aligned with Migizi Guest Service standards and philosophies.
• Ensures that each customer receives outstanding service by providing a friendly environment.
• Maintains awareness of all promotional offers and advertisements, and available discounts on the products promoted by the gift shop and arcade
• Performs floor moves, merchandising, display maintenance and housekeeping.
• Maintains replenishment of merchandise and monitoring floor stock in gift shop and arcade.
• Is actively involved in customer retention and helping to build a loyal customer base.
• Assists customers in locating merchandise and hands on customer interaction.
• Leads team members through daily tasks
• Enters products in Yellow Dog Inventory
• Ensures invoices are entered day of arrival
• Organizes and participates in monthly/quarterly inventory and counts.
• Operates register and MICROS/Opera machine/Arcade Kiosks/Redemption Center
• Verifies goods to invoices when merchandise is delivered.
• Manage back stock accurately and perform inventory control procedures.
• Responsible for weekly ordering.
• Supervision of SEWP Retail Staff.
• Manages labor/tasks throughout the day to maintain efficiency.
• All other tasks assigned by management

Work Environment/Safety Hazards:

Frequent use of hands, wrists, fingers associated with computer operation. Frequent prolonged standing and walking throughout the Waterpark & Hotel. Could exert in physical effort in lifting/transporting at least 50 lbs. Push/pull cart or equipment up to 100 lbs. Endure various physical movements throughout the work areas. Working under variable temperature conditions and noise levels.

Minimum Qualifications:

Required

18 years of age.

• 12 Months experience working in Retail with inventory management responsibilities.
• Successfully pass TIPS Alcohol Management within the first thirty (30) days of employment as a condition of continued employment.
• Pass a pre-assessment math test with an eighty (80) percent or higher.
• Pre-employment background check.

Preferred:

Native American