We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.
What you will do:
The candidate will be responsible for managing and improving customer communications across the B2C segment. They will review, develop, and implement customer-facing communications and documents, ensuring they are accurate, effective, and delivered correctly. They will also work on continuous improvement projects to optimize communication tools and processes, support cross-functional initiatives within EDP Comercial that impact customer communications, and regularly test and validate communication journeys to ensure a smooth customer experience. In addition, they will provide support to B2C trade marketing activities and campaigns.
Key responsibilities:
Ensure the review, development, and technical implementation of written communications and documents sent to customers;
Carry out continuous improvement projects focused on optimizing communication processes and tools;
Monitor and implement cross-functional projects at EDP Comercial that impact B2C segment communications;
Regularly monitor communications and conduct periodic tests and validations to ensure the correct sending, receipt, and presentation of messages and documents to customers;
Support the management of trade marketing for EDP Comercial’s B2C segment;
Employment type:Full-Time
Work model: Hybrid
Location: Lisbon
What are we looking for
Bachelor’s and/or Master’s degree in Management, Economics, Engineering, or related fields (not required), or a high school diploma supplemented by relevant professional experience in similar roles;
At least 2 years of work experience, including roles involving requirements definition, project management, and project implementation;
Strong critical thinking, organizational, and problem-solving skills;
Ability to analyze technological developments and communicate clearly with technical teams;
Team-oriented with strong communication skills;
Entrepreneurial spirit and ability to mobilize cross-functional teams for change;
Proficiency in Portuguese
English proficiency (preferred)
Experience with Agile methodologies and the use of project management tools, particularly Jira (preferred).
More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned withour purpose
Equal opportunities for all
Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
Need more reasonsto apply?
As a top employer we:
Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;
Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:
Top employer certification by Top Employers Institute
Part of the Bloomberg Gender-Equality Index
Global certification as a family-responsible company by Fundación Másfamília
Top 100 Wor
kplaces by Houston Chronicle
Discover our tips to enhance your performance during the recruitment process and apply until 18/07/2026 if you think you are the right fit for this opportunity.
Our story began more than 40 years ago. Today we are a global company, among the largest players in the energy sector in Europe and the 4th largest producer of wind energy. We are proud to be a leading utility integrated in the Dow Jones Sustainability Indexes (World).
We want to build a new energy by promoting renewable sources. To do this, we have chosen ...
... to be 100% green by 2030;
... to be Net Zero by 2040;
... to innovate, to shape the energy sector;
... empower our communities to live more sustainably.
Ours is the energy that strives to create a better future, inspired by people from four regional hubs. It is the energy that knows no borders, that never sleeps, and that connects us to you.
We will harness wind, sun and water to lead the energy transition. We will all be green. We choose the Earth.
Welcome to the official EDP Group LinkedIn page.
