Job Description

Purpose of the Role

As a key member of the Middlewood Locks Estate team you will be responsible as a team member assigned to our client’s site; the protection of our client’s premises, assets, personnel and visitors are the key priority.

& Duties

- Carry out security operations in accordance with Middlewood Locks Security Policies and Assignment Instructions, providing excellent customer service to ensure a safe and secure living environment.

- Conduct high visibility patrolling to deter illegal activity, anti-social behaviour and vandalism.

- Assist with emergency response and business continuity plans for fire alarm activations, power, failure, bomb threats and other such incidents, including escalation to out of hour’s providers.

- Provide first response assistance, communication and support with first aid incidents.

- Respond to alarms and investigate disturbances, providing a written report on all incidents.

- Monitor building entrances to maintain security and prevent unauthorised persons tailgating.

- Prevent unauthorised parking and advertising agencies leaflet dropping in all towers.

- Write a daily report of activities and incidents e.g. equipment or property damage, theft, presence of unauthorised persons and alarms, passing reports to Security Supervisor at the end of duties.

- Mixing with residents, visitors and employees to act as a visible deterrent against crime and inappropriate behaviour, calling emergency services as appropriate if assistance is required.

- Providing support to Middlewood Locks residents and visitors guiding or escorting as needed.

- Warning individuals of estate regulation violations, managing resultant situations appropriately.

- Participate in training sessions to ensure and understanding of incidents that may occur on site.

- Working in collaboration with the Police and Safer Neighbourhood Teams.

- To assist in the management and issuance of all permits to work and access around site.

- Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of clients and stakeholders.

- Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad-hoc projects.

Skills, Knowledge and Experience

Essential

• Fit and healthy.

• Has a proactive and can-do attitude.

• Possess Door Supervisor SIA, CCTV license.

• Excellent report writing skills and attention to detail.

• Excellent communication skills.

• Previous experience in Security – Military, Police, Private.

Desirable

• NVQ Level 2 in Security Services, Customer Services or similar.

• Possesses a CCTV Operator SIA License.

Working Hours - to be discussed.

Salary - £12.98/hr

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Please see our Benefits Booklet for more information.