How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Various (United States of America)
The Security Visitor Management Specialist will play a crucial role in maintaining a safe and secure environment within the hospital premises. This position operates at one level under the Security Officer and requires a proactive approach to security, excellent communication skills, and the ability to handle various situations with professionalism. They will be responsible for a fixed post or patrolling an assigned area to preserve peace and order, to provide excellent customer service, protect persons and property, and perform duties relating to the welfare and safety of the employees, patients, visitors, and property of WellStar Health System.
Provide excellent customer service
Greet and screen every visitor Ask for identification (ID) of each visitor & to state their reason for being there
Obtain the ID and scan into the system
Generate the temporary ID badge and explain that by policy, it must worn at all times inside the hospital. Also, inform the visitors that when they leave, they should check out and relinquish their temporary IDs.
Assist when team members accompany visitors without badges back to the entrance to complete proper check-in.
The primary point of contact as visitor management. Ensures all visitors are appropriately checked in per policy and procedure.
Provide a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas.
Maintain a positive working relationship with facility staff members.
Maintain a thorough knowledge of a facility and where applicable of multiple facilities.
Communicate effectively with diverse people including clients or their representatives, client employees, visitors, or client vendors.
Write accurate, clear, and legible reports.
Attend monthly staff meetings and in-service classes related to the Security Department.
Enforce the rules, regulations, policies, and procedures of Wellstar Health System
Provide assistance to employees, patients, and visitors.
Document observations, hazards, and incidents for follow-up corrective action.
Take immediate corrective action against hazards and conditions which may cause injury or damage.
Report any unsafe conditions and actions taken to the supervisor
Safety/ Emergency responsibility & response
Assist with emergency response as directed by supervisor.
Respond quickly and effectively to emergency and non-emergency situations
Escort persons and assist facility personnel.
Be vigilant and alert for activities, which could result in injury to a person or damage to or loss of property.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
All certifications are required upon hire unless otherwise stated.
Less than 1 year private safety/security, military, or law enforcement experience Preferred
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia.
Our specialists and primary care providers work in a multidisciplinary environment with nearly 30,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers.
We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare.
At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.
