Job Description

Challenger Security is seeking an experienced and motivated Security Team Leader to join our team at one of Melbourne's most prestigious commercial sites.

This is an exciting opportunity for a strong security professional who enjoys leading teams, maintaining high operational standards, and supporting the delivery of exceptional security services in a premium commercial environment.

About the Role

Employment Full Time

Classification Level 5 – Security Services Industry Award

Roster Monday to Friday, 10:00am – 6:00pm

Must hold a current Victorian Security Licence with Control Room Operator endorsement.

As the Security Team Leader, you will play a key role in overseeing the day-to-day security operations of the site. Working closely with the onsite Security Manager, you will provide leadership and support to the security team while ensuring operational excellence, compliance with site procedures, and outstanding customer service.

This position combines operational leadership with Control Room responsibilities, requiring you to coordinate daily security activities, respond to incidents, monitor security systems when required, and provide guidance and direction to officers across the site.

Key Responsibilities

• Lead and support the daily operations of the onsite security team.
• Provide guidance, coaching and direction to security officers to ensure high performance and compliance with site procedures.
• Coordinate daily security activities and allocate resources as required.
• Monitor and operate CCTV, access control and alarm systems when required.
• Respond to incidents, emergencies and security breaches, ensuring appropriate action is taken.
• Complete incident reports, shift reports and operational documentation accurately and promptly.
• Liaise with the client, contractors and internal stakeholders in a professional manner.
• Ensure all security procedures, legislative requirements and company policies are followed.
• Assist the Security Manager with operational planning, compliance and continuous improvement initiatives.

Skills & Experience Required

• Current Victorian Security Licence with Control Room Operator endorsement
• Previous experience in a Security Team Leader, Supervisor or senior security position.
• Experience working within premium commercial, corporate or high-profile environments.
• Strong leadership, communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• High attention to detail and the ability to remain calm under pressure.
• Strong report writing and administrative skills.
• Intermediate computer literacy, including Microsoft Office and security management systems.

Why Join Us

• Competitive Pay & Penalty Rates: Paid in accordance with the Security Services Industry Award - Level 5, including applicable penalties and allowances.
• Employee Benefits Program: Access exclusive discounts through Flare Benefits on everyday essentials and leading retailers.
• Career Progression: We are committed to developing our people through internal promotion and leadership opportunities.
• Learning & Development: Ongoing training, leadership development and online learning resources.
• Supportive Workplace Culture: Work alongside experienced leaders who are committed to your success.
• Employee Assistance Program (EAP): Confidential wellbeing support available 24/7.
• Premium Client Portfolio: Build your career working at one of Melbourne's leading commercial sites.

About Us

Challenger Security (VIC M/L: 936-839-70S) is a leading provider of premium security and concierge services, trusted by some of the world's most recognised brands. We deliver excellence across luxury retail, commercial offices, government facilities and high-profile corporate environments. Our reputation is built on professionalism, reliability and an unwavering commitment to safety.

How to Apply

We appreciate your interest in joining Challenger Security. If your application is shortlisted, we will invite you to interview to discuss the role further.

Challenger Security is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

Individuals with previous leadership, control room, police, military, emergency services or corporate security experience are strongly encouraged to apply.