Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position evaluates, designs, develops, tests, performs maintenance, and supports UPS technology assets. He/She contributes to the evaluation, design, testing, implementation, maintenance, performance, capacity tuning, and support of third-party infrastructures, applications, and appliances (i.e., transaction, collaboration, communications protocols, application delivery, virtualization, and directory services).

This role is also responsible for ensuring all technology solutions—including emerging AI-enabled capabilities—are aligned with UPS IT, Information Security, and AI governance standards, supporting secure, compliant, and scalable deployments.

This position executes processes to improve the reliability, efficiency, availability, and compliance posture of the systems environment.

Responsibilities

• Serves as a subject matter expert for the administration, maintenance, customization, and support of workforce automation tools to increase organizational efficiency

• Evaluates, designs, and reviews technology solutions to ensure alignment with approved architecture standards, business requirements, and long‑term scalability

• Ensures deployed solutions comply with UPS IT, Information Security (InfoSec), Privacy, and regulatory requirements throughout the solution lifecycle

• Partners with architecture, compliance, InfoSec, and governance teams to support solution reviews, approvals (e.g., SAR/SRA), and risk assessments

• Maintains accountability for compliance tracking, risk identification, and remediation activities across supported systems

• Supports implementation of security controls, including access management (MFA/SSO), data protection, and system hardening standards

• Participates in the evaluation and deployment of AI-enabled technologies, ensuring alignment with enterprise AI governance, compliance, and ethical use standards

• Partners with AI governance and development teams to ensure AI solutions are properly reviewed, approved, and deployed in a secure and compliant manner

• Participates in solution testing, validation, and documentation to support operational readiness and ongoing support

• Supports continuous improvement initiatives focused on system reliability, performance optimization, availability, and secure solution delivery

Qualifications

• Bachelor’s degree or international equivalent in Computer Science or a related discipline — Preferred

• Prior knowledge of Windows Operating Systems

• Proficient in Microsoft Office (Word, PowerPoint, Excel)

• Excellent verbal and written communication skills

• Understanding of IT and Information Security principles (e.g., access control, system hardening, compliance processes) — Preferred

• Familiarity with AI technologies or AI governance/compliance considerations — Preferred

• Experience with low‑voltage systems (e.g., access control, video surveillance, or related infrastructure) — Preferred

• Genetec certification or hands‑on experience with Genetec Security Center — Preferred

• Experience with Honeywell ProWatch access control systems — Preferred

Other Criteria

• Job Grade: 20E

• Must be currently located in the same geographic location as the following: Atlanta, GA, Mahwah, NJ,Parsippany, NJ, Louisville, KY.

• Last day to apply is 06/25/2026 11:59pm

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year to $133,500/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.