Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

People Functions/ピープルファンクション

・Maintain a harmonious and professional relationship with all departments and HomeOffice/全ての部門および本社と友好的かつプロとしての関係を維持する。

・Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth inEmPactEmPactに定めるフォーシーズンズ服務規律と行動規範カテゴリー1およびカテゴリー2の遵守および遂行。

・Must have strong interpersonal skills and be able to relate to all levels ofstaff/対人スキルに秀でていること、全てのレベルの従業員とつながりを持つことができること。

・Assist in other areas of the department asneeded/必要に応じ、部署の他の領域も手伝う。

Product Functions/プロダクトファンクション

・To follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, naturaldisasters)/緊急事態（例：避難、救急医療、自然災害）の扱いに関し、ホテル固有のプロシージャーに従う。

・ To follow company and department safety and security policies and procedures to ensure a clean, safe, and secureenvironment/清潔、安全、確実な環境を徹底するよう、会社および部署の安全危機管理ポリシー＆プロシージャーに従う。

・Maintain awareness of undesirable persons on property premises

建物敷地内の好ましくない人物への注意を怠らない。

・Report works related accidents, or other injuries immediately upon occurrence tomanager/労災、またはその他怪我など発生の場合は、ただちにマネージャー/管理者に報告する。

POSITION/ポジションSecuritySupervisor/セキュリティスーパーバイザー

DEPARTMENT/部署 Security/セキュリティ

LEVEL/レベルSupervisor / スーパーバイザー

REPORTS TO/レポートライン Security Manager/セキュリティマネージャー

概要

・ Patrol all areas of the property, secure rooms, assist guests with roomaccess/建物の巡回、客室の安全管理、ゲストの客室へのアクセスの補助。

・Conduct emergency response drills, daily physical hazard/safety inspections, investigations,interviews/緊急対応訓練、日々の物理的危害安全点検、調査、聞き取りの実施。

EDUCATION/学歴High school diploma or GEDequivalent/大学卒業もしくはGED関連

EXPERIENCE/経歴 From two to five years of experience in the relatedposition/同等のポジションの経験が2～5年あること

TRAVEL/出張Occasional/状況に応じて

POSITION OUTLINE/職務内容

・To report work related accidents, or other injuries immediately upon occurrence to Generalmanager/労災または怪我の発生時は、ただちにゼネラルマネージャーに報告する。

・Identify and correct unsafe workingprocedures/ワーキングプロシージャーを確認し、安全を保てない箇所を修正する。

・Complete appropriate safety training and certifications to perform worktasks/業務遂行にあたり、適切な安全研修の受講および認定を受ける。