Job Description

Legends GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Security Supervisor at the Huntington Convention Center of Cleveland The Security Supervisor ensures effective operations of the Security department at the connected campus for the Huntington Convention Center of Cleveland and Global Center for Health Innovation. This position assists the Security Manager and Assistant Security Manager with the supervision and training of employees, operations and asset protections, and coordinating the security department for the safety of the HCCC, its employees, clients, guests, and exhibitors.

1st Shift: 7am - 3:30pm

Pay Range: $17.50/hr.

Essential Duties and Responsibilities

• Supervise Security Officers and/or Guest Service Representatives assigned for shift.
• Prepare for and conduct shift change – ensuring the Security Team is aware of events, their assigned post and job duties.
• Coordinate security activities and information with the Security Manager and Assistant Manager.
• Train new employees on post assignments and general security expectations.
• Ensure the safety and security of the building and its attendants.
• Perform and assign routine walks of the facility perimeter inside and out.
• Identify potential hazards and inform appropriate staff.
• Write and review daily logs, camera operations, and video.
• Investigate, document and report accidents and incidents.
• Respond to emergency situations as applicable and/or as requested.
• Monitor Security Officer activities at assigned posts, and verify post logbooks for accuracy.
• Provide ongoing training to Security Officers and document such training activities.
• Assist in scheduling of employees to ensure adequate security coverage.
• Monitor employees’ attendance and discuss attendance trends, concerns, and potential overtime issues with Security Manager & Assistant Security Manager; submit appropriate and accurate documentation of attendance related paperwork to HR.
• When assigned, monitor the command center systems including but not limited to camera review, access control systems and fire/life safety systems.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or equivalent required
• 1-2 years’ experience working in security
• 1 year security supervisory experience in a similar environment preferred
• Experience working in a cross-functional team environment
• OPOTA Certification beneficial but not required

Skills and Abilities

• Excellent verbal and written communication skills
• Outstanding interpersonal skills: must display utmost customer service to all clients, guests, and employees.
• Ability to maintain confidentiality regarding the Company, employees, events, clients and all related matters regarding such parties.
• Detail oriented and excellent organizational skills: accuracy is essential.
• Ability to work and function both independently and in a team environment
• Strong analytical and problem-solving skills
• Ability and willingness to work irregular hours dependent upon facility and event needs, including but not limited to evenings, nights, weekends, and holidays.

Computer Skills

• To perform this job successfully, an individual should be proficient in Microsoft Outlook, Word, and Excel.

Physical Demands and Working Conditions

This position is exposed to moderate to high noise levels. While performing the duties of this job, the employee is regularly required to move around the facility, climb stairs as well as stand or sit for sustained amounts of time. This position is not substantially exposed to adverse working conditions but will be exposed to outside weather and temperature changes dependent upon events and perimeter tours/rounds.

Limited exposure to airborne inhalants such as vehicular exhaust, dust and/or cleaning solutions while performing routine security rounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact:

Legends GLOBAL | Huntington Convention Center of Cleveland and Global Center for Health Innovation

1 St. Clair Avenue NE Cleveland, OH 44114

216.928.1600

Legends GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.