"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
The Security Supervisor assists the Safety & Security Manager in overseeing the daily security operations of the hotel, ensuring the safety and security of guests, Heartists, visitors, and hotel assets while maintaining a safe and secure environment in accordance with hotel policies and Accor standards.
Key Responsibilities
Supervise the daily operations of the Security team and ensure compliance with hotel security policies and procedures
Protect guests, Heartists, visitors, and hotel assets through regular patrols and security monitoring
Respond promptly to emergencies, incidents, accidents, and guest concerns, ensuring appropriate follow-up and documentation
Investigate security incidents, accidents, and lost & found cases, and prepare accurate reports
Coordinate with Front Office, Engineering, and other departments on safety, security, and emergency matters
Ensure fire safety equipment, emergency procedures, and first aid facilities are maintained and operational
Train, coach, and supervise Security Officers to ensure high performance and service standards
Deliver courteous and professional guest service while maintaining a safe environment
Perform any other duties assigned by the Safety & Security Manager
Good knowledge of hotel security operations, emergency response, and fire safety procedures
Strong leadership, communication, and problem-solving skills
Customer-focused with the ability to remain calm under pressure
Proficient in Microsoft Office; knowledge of hotel security systems is an advantage
Able to work rotating shifts, weekends, and public holidays
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
