Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

We are seeking an experienced NV2-Cleared Security Supervisor to perform a high-profile role safeguarding a major Telecommunications Data Centre in North Sydney. This critical frontline supervisory position requires professionalism, leadership, vigilance and integrity to ensure the highest standards of security operations and customer service.

$8,000 Sign-On Bonus available for full-time permanent employees (payable in two instalments upon completion of 6-month probation and 12 months tenure).

About the Role

The security team at this location plays an important role in ensuring the integrity and security of critical telecommunications infrastructure. As the Security Supervisor, you will oversee daily security operations, supervise security personnel, maintain compliance with site security requirements, and act as a key liaison between the client and Certis leadership.

You will lead by example, ensuring all team members uphold strict security protocols while providing a professional and welcoming experience for visitors, contractors and stakeholders entering the facility.

Location: North Sydney (Primary Site) with occasional travel and support required across multiple Sydney locations as operationally required.

Contract: Permanent Full-Time Opportunity

Working Hours: Monday to Friday

Key Responsibilities

Primary duties include, but are not limited to:

• Supervise daily security operations and support security officers across all shifts.
• Conduct shift briefings, handovers and ensure operational continuity.
• Act as the primary escalation point for incidents, emergencies and compliance matters.
• Monitor staffing requirements and assist with rostering and workforce coverage.
• Maintain strong client relationships and provide high-quality customer service.
• Ensure compliance with all site security procedures, access control requirements and audit standards.
• Manage access requests and security records using client systems.
• Respond to, investigate and document incidents, producing accurate reports and activity logs.
• Support the training, coaching and development of security personnel.
• Conduct site patrols and inspections to maintain a safe and secure environment.
• Promote a strong safety, compliance and performance culture through effective leadership.

About You

Essential Requirements

• Australian Citizenship (due to government security clearance requirements).
• Current NV2 Security Clearance
• Must have Security Licence, Classification 1A (Unarmed Leading)
• Valid First Aid Certificate (3-year validity) with current CPR Certificate (1-year validity).
• Ability to successfully complete an Australian Police Check.
• Previous experience in a security supervisory role within a high-security, critical infrastructure, government or corporate environment.
• Strong leadership and people management capabilities.
• Excellent communication and customer service skills.
• Strong conflict resolution and negotiation skills.
• Ability to lead and motivate teams in a dynamic operational environment.
• Strong multitasking and decision-making abilities.
• Intermediate computer skills, including Microsoft Office Suite.
• Experience with report writing, incident management and security operations.
• Excellent observational and situational awareness skills.

Desirable

• Experience working within high-security or critical infrastructure environments.
• Experience supporting the development and training of security teams.
• Knowledge of access control and security management systems.
• Previous experience managing shift operations and site compliance requirements.

Why join Certis

• $8,000 Sign on Bonus available! (for full time permanent employees payable in two instalments; completion of 6-month probation and 12 months tenure). (perm only offering - optional)
• Work within Australia’s most secure and sensitive environments
• Be part of a high trust, clearance-based workforce
• Access ongoing training, career pathways and professional development
• Operate in a values driven organisation that prioritises integrity and accountability Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
• Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've completed your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

At Certis Australia, we believe our strength lies in the diversity of our people. We foster an inclusive culture where everyone can bring their authentic selves to work, contribute unique perspectives and access equal opportunities for growth and advancement.

We actively encourage applications from First Nations and Torres Strait Islander peoples, veterans, women and candidates from diverse backgrounds.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293