Job Description

Key Responsibilities

• Oversee the proper reporting and documentation of all incidents.
• Act as focal point for any investigations involving hotel guests and employees, prepare accurate reports and follow up action plans.
• Ensure that any criminal activity does not hamper the smooth functioning of the hotel.
• Keep security measures under constant review to ensure they are adequate to meet current threats to the hotel.
• Assist with and ensure the accuracy of all industrial accident reports.
• Take the lead on all incidents and emergencies.
• Assist with directing and coordinating all disaster preparedness activities.
• Responsible for implementing safety and health measures.
• Knowledge of Fire Systems.
• Knowledge of room locking system.
• Monitoring of camera system
• Schedule, monitor and document the patrolling of grounds.
• Ability to assist with conducting background checks.
• Represent the Company with any contractual security service where necessary.
• Applicant will be called upon to work along with the Shift or Security Manager
• Assist with the smooth and efficient running of the organization.
• May be required to prepare or make adjustments to the Security Schedule
• Inspect the Security tools, equipment and general environment.
• Inspect the Security Staff, proper attire, Name Tags, Door Card and Swipe Card
• Assist other departments with any required Security matters.
• Maintain a professional and respectful demeanor at all times.
• Assist with Guest and Team Member with general inquiries.
• Maintain the Security Department Equipment and tools to lessen any damage or unnecessary expense.
• Prepare an End of Shift Report which includes all matters which occurred during the shift.
• To prepare and send emails to individuals concerning matters affects a department(s)
• To inspect the Cameras on the Surveillance System and report the findings to the Head Security Supervisor, Security Supervisors, Security Manager and Information Technology Team
• Inspect the Fire Extinguishers daily and add the information to the End of Shift Report and report any defects to Risk Manager, Chief Engineer and Head Security Supervisor, Security Supervisor and Lead Security Officer
• To maintain and update the Security Dairy as matters occurs.
• During Shift Handovers, update and provide pertinent information of any guest or staff incidents.
• Patrol and inspect all areas of the hotel, Exterior and Interior
• 
  Excellent leadership and communication skills.
• 
  Must be computer literate with strong administrative skills.

• Excellent leadership and communication skills.
• Sound judgment and decision-making skills, with a ‘hands on’, problem solving approach.
• Able to remain calm under pressure and take control of incidents.
• The ability and interpersonal skills to relate with internal and external customers.
• Ability to work as part of a team, as well as independently.