Job Description

We are seeking an experienced Security Supervisor to assist the Director and Assistant Director of Security & Operational Risk in managing, training and evaluating the daily security operations ensuring a strong focus on the safety and security of The Peninsula London guests, residents, colleagues and hotel assets.

• An exceptional opportunity to join our high-profile flagship hotel opening in London.
• The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees.
• Join our award-winning group, working alongside a highly experienced team.

Key accountabilities

• Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standard with a general theme of anticipating the guests' needs.
• Supervise security officers to ensure all posts are manned as required and tasks are performed in a timely manner.
• Maintain the highest level of presentation, visibility and professionalism and those of the security officers.
• Be thoroughly familiar with the outlay of the hotel building including entrances and exits.

General requirements

• Previous track record of relevant working experience in similar capacity in a similar environment. SIA Licence Holder.
• Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control…)
• Knowledge of security and crisis management related law and regulation.
• The ability to remain calm in stressful situations with a strong ability to use initiative
• Fluent English communication proficiency. Expertise in a second language would be desirable.

We are delighted to receive your CV and will liaise with suitable candidates directly.