Job Description

HOW YOU WILL CREATE THE EXTRAORDINARY

• Act as Commander in the absence of the Security Manager.

• Support the Security Manager in daily operations, ensuring compliance with policies, procedures, staffing, and equipment requirements.

• Review schedules, reports, and shift documentation; make adjustments as needed.

• Inspect officers’ appearance, performance, and adherence to departmental standards.

• Ensure all officers receive proper training and that safety standards are upheld.

• Conduct daily post checks and monitor manpower status boards.

• Address and resolve guest or employee complaints and take corrective action when necessary.

• Assist the Security Manager with performance evaluations and provide recommendations.

• Review, recommend, or initiate appropriate action for policy or rule violations.

• Serve as on‑scene Commander for major incidents.

• Communicate all pertinent shift or departmental information to management.

• Maintain a safe and secure environment for all guests and employees.

ADDITIONAL REQUIREMENTS

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Ability to speak, read, write, and understand English.

• Ability to tolerate areas containing secondhand smoke.

• Ability to maintain regular, predictable attendance.

• Ability to walk, stand, and work indoors and outdoors, including temperatures from 10°F to 115°F.

• Ability to physically restrain adults over 200 lbs.

• Ability to respond calmly and effectively in crisis or stressful situations.

• Ability to work independently with minimal supervision.

• Ability to stoop, bend, jump, twist, crouch, grip, and carry heavy loads.

• Ability to lift and carry up to 60 lbs and push/pull up to 150 lbs.

• Ability to run on level surfaces and up/down stairs

• Ability to operate effectively in mentally and physically demanding situations.

• Ability to respond to visual and auditory cues and recall detailed information about incidents and individuals.

• Ability to make rational decisions when handling guest or employee issues.

WHAT YOU WILL NEED

• High school diploma preferred.

• Five years of law enforcement or military experience preferred.

• Casino security experience preferred.

• Three years of supervisory experience preferred.

• Strong leadership, supervisory, and interpersonal skills.

• Strong analytical, written, and verbal communication skills.

• Ability to prepare and deliver clear presentations.

• Must be able to obtain and maintain a Virginia Gaming License.

• Valid driver’s license and clean driving record required.