Performs specific duties and responsibilities related to instruction, supervision and delegation of directives and assignments.
- Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of Bronx-Lebanon Hospital Center and its employees.
- Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the Bronx-Lebanon Hospital Center (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
- Instructs, trains and supervises Security Guards in their daily duties and assignments.
- Delegates security response for all situations requiring security attention, and directs staff in emergency incidents.
- Coordinates manpower and designates post assignments.
- Inspects uniforms and memo books of subordinates.
- Enforces proper timekeeping procedures and maintain employee’s time and leave balances.
- Reports, reviews, initials and submits reports of incidents and vehicular accidents.
- Maintains daily log and records accurate and concise information.
- Maintains security visibility by patrols and inspections of all hospital buildings.
- Keeps memoranda and other pertinent security information posted and current at the security base and communicates information and/or directives to subordinates.
- May assume the duties and responsibilities of a security guard, for a temporary period, in case of staff shortage or emergency.
- Minimum of one (1) year security supervisory/managerial experience.
- Ability to communicate effectively both orally and written, to meet and deal with the public.
- Physically fit to perform all security functions.
- New York State Certification as a Security Guard
- New York State Driver’s License
- High School or GED
BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx, with 859 beds and more than 4,500 employees. Its two main hospital divisions, comprehensive psychiatric and chemical dependency programs, long-term care facility, and extensive outpatient network of 39 practices are providing the wide range of services needed by the community. BronxCare is now among the largest providers of outpatient services in New York City, with close to 750,000 visits annually. Its ER is among the largest in the nation with 127,000 visits annually.
In 2023, BronxCare received full accreditation from the Joint Commission, the leading accrediting authority for hospitals in the nation. Its medical school affiliation with the Icahn School of Medicine at Mount Sinai and clinical collaboration with the Mount Sinai Health System, as well as 16 accredited residency and fellowship programs, are strong indicators of excellence. BronxCare’s outpatient practices are also certified as a Level Three Patient-Centered Medical Home (the highest designation) by the National Committee for Quality Assurance (NCQA).
As an engine for positive change, BronxCare has infused more than $400 million into the Bronx economy, including a new Pediatric Specialty Center and Ophthalmology Practice, among numerous other capital projects. A new 33-bed Medical-Surgical Unit at the Concourse Hospital Division and 20-bed Adult Psychiatric Unit at the Fulton Hospital Division will increase inpatient capacity to 912 beds, further reinforcing BronxCare’s ability to address the significant needs of the Bronx community.
BronxCare is also modernizing its Inpatient Maternity and Labor and Delivery Units, as well as its Women’s Health Center and Neurology Suite, to improve the patient experience. Additionally, BronxCare’s Dr. Martin Luther King, Jr. Health Center Practice at 174th Street will be opening.
