Job Description

Site Supervisor

Job Summary

The Security Supervisor is responsible for overseeing Security Officers and Lead Officers at assigned client site(s). This role ensures all security operations run smoothly, post orders are followed, staff are properly trained, and client expectations are met. The Security Supervisor may also perform Security Officer duties as needed.

Key Responsibilities

• Supervise Security Officers, Lead Officers, and other assigned personnel at one or more client sites
• Ensure all post orders are followed, patrols are completed, and reports are accurate and submitted on time
• Assign work schedules and ensure adequate coverage of all posts
• Coach, train, and discipline employees in accordance with company policy and client requirements
• Conduct post inspections and meet with staff to review duties and expectations
• Train new and existing employees on post orders, procedures, and site-specific requirements
• Prepare, review, and submit reports, logs, and required documentation
• Assist with payroll and personnel reporting as assigned
• Respond appropriately to emergencies and notify proper authorities and client representatives
• Meet with client representatives to ensure security needs are met and provide high-quality customer service
• Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations
• Step in and perform Security Officer duties when necessary

Minimum Qualifications

• Must be at least 18 years of age
• High School Diploma or GED (or willingness to complete GED within six months)
• Legal authorization to work in the United States
• Ability to speak, read, and write English
• Reliable transportation and reliable means of communication
• Willingness to participate in pre-employment screening, including background check and drug screening

Preferred Education & Experience

• High School Diploma or GED required
• Minimum of 2 years of security-related experience, including lead or supervisory experience
• Equivalent combination of education and experience may be considered

Required Skills & Competencies

• Knowledge of security operations, procedures, and safety practices
• Strong leadership and supervisory skills
• Ability to train, motivate, and discipline staff effectively
• Excellent communication and customer service skills
• Ability to write clear and accurate reports and logs
• Strong organizational and scheduling skills
• Ability to remain calm and professional in high-pressure situations
• Comfortable working in diverse environments and adapting to changing procedures
• Ability to meet all applicable licensing, certification, and site-specific requirements

Work Environment & Physical Requirements

• Ability to stand, walk, and sit for extended periods
• Ability to lift up to 25 pounds occasionally
• May be required to work overtime, weekends, or holidays
• May be exposed to inclement weather, stressful situations, or physical activity depending on assignment
• Ability to use basic computer systems and communication devices
• Ability to maintain professional composure and handle sensitive or confidential information

Equal Opportunity Employer

Securitas Security Services is an Equal Opportunity Employer and values diversity in the workplace.

For more than 80 years, Securitas has been protecting what matters most. Our values—Integrity, Vigilance, and Helpfulness—guide our actions and define our culture. They shape how we serve our clients and how we support one another as a team.

See a different world. Join us.

#Bostonsouth

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.