Job Description

Securitas Security Services USA, Inc.

Position Title: Site Supervisor

Location: Columbia, MD
Shift: Monday–Friday | 7:00 AM – 3:00 PM (Onsite)
Wage: $20 to $22.21 per hour

Securitas USA: Your Opportunity to Lead and Develop

Securitas is seeking an experienced Site Supervisor to lead security operations at a high-end client site in Columbia, MD. This position oversees a program totaling approximately 336 hours per week (HPW) and is responsible for daily operational excellence, officer leadership, and client partnership.

The Site Supervisor will provide direct supervision of Security Officers and Lead Officers, ensure post order compliance, maintain coverage, and deliver a high standard of service consistent with Securitas values of Integrity, Vigilance, and Helpfulness.

This role is fully onsite, Monday through Friday from 7:00 AM to 3:00 PM.

Why Securitas? Making the World a Safer Place

Securitas is a global leader in protective services, committed to innovation, integrity, and excellence. Our people are the foundation of our success, and we invest heavily in their development. As part of our team, you will help shape a culture driven by performance, accountability, and preparedness—while making a real impact in the communities and environments we protect.

Key Responsibilities

Leadership & Supervision

• Supervise Security Officers and Lead Officers assigned to the site.
• Ensure all post orders, patrols, and reporting requirements are consistently followed.
• Provide coaching, performance feedback, and discipline when appropriate.
• Conduct inspections of posts and ensure operational readiness.
• Assist with hiring recommendations, onboarding, and training.

Operations Management

• Oversee scheduling and ensure adequate coverage across 336 HPW.
• Assist with payroll submission and personnel documentation.
• Prepare and submit required operational and incident reports.
• Maintain accurate logs and ensure quality documentation standards.
• Step in and perform Security Officer duties as needed.

Client Relations

• Serve as primary on-site liaison with client representatives.
• Conduct regular check-ins to ensure satisfaction and compliance with contract requirements.
• Address and resolve operational or service concerns promptly and professionally.

Safety & Compliance

• Participate in emergency response situations.
• Monitor cameras, access control systems, and perform patrol duties.
• Ensure officers meet licensing and certification requirements.
• Maintain CPR/AED certification (Securitas will provide certification if needed).

Required Qualifications

• High School Diploma or GED.
• 3–5 years of security experience required.
• Previous supervisory or leadership experience preferred.
• CPR/AED certification required (or ability to obtain through Securitas).
• Strong understanding of security operations, procedures, and access control systems.
• Ability to manage schedules and maintain staffing consistency.
• Strong written and verbal communication skills.
• Ability to maintain composure in high-pressure situations.
• Must meet all state and local licensing requirements.
• Must pass background investigation and drug screening.

Preferred Qualifications

• Prior law enforcement or military experience strongly preferred.
• Experience overseeing high-profile or high-end client environments.
• Familiarity with access control and video monitoring systems.

Company Website: https://www.securitasinc.com

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.