Job Description

Job Duties:

• Control all inbound and outbound truck, employee, and visitor traffic.
• Verify identification and credentials before granting access.
• Enforce a strict no-identification, no-entry policy with no exceptions.
• Inspect shipping paperwork, bills of lading, and delivery documentation as required.
• Maintain accurate electronic and written gate logs.
• Communicate professionally with drivers, employees, and site management.
• Monitor CCTV cameras and report suspicious or unauthorized activity immediately.
• Conduct vehicle inspections when required by site procedures.
• Respond to emergencies and follow all site security protocols.
• Perform routine patrols of the gate and surrounding area.
• Complete detailed incident and activity reports.
• Provide exceptional customer service while consistently enforcing client policies.

What We're Looking For:

• Dependable with excellent attendance.
• Comfortable enforcing policies in a professional manner.
• Strong communication and customer service skills.
• Detail-oriented with the ability to multitask in a fast-paced gate environment.
• Able to stand, walk, and work outdoors in all weather conditions.
• Basic computer and smartphone skills.
• Previous security, military, law enforcement, logistics, or warehouse experience is a plus but not required.

Qualifications

Requirements

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• Must pass a criminal background check and drug screening.
• Must be legally authorized to work in the United States.
• Must possess a valid driver's license with a clean driving record (if operating a company vehicle).
• Strong customer service and communication skills.
• Ability to read, write, and speak English.
• Basic computer and smartphone proficiency for electronic reporting.
• Ability to accurately verify identification and shipping documentation.
• Ability to remain calm and professional while enforcing security policies.
• Must be dependable with excellent attendance and punctuality.
• Ability to stand and walk for extended periods and work outdoors in all weather conditions.
• Ability to lift up to 25 pounds occasionally.
• Previous security, military, law enforcement, logistics, warehouse, or customer service experience is preferred but not required.
• Must be willing to work weekends, holidays, overtime, and various shifts as needed.

Success in this role requires integrity, attention to detail, and the confidence to enforce a strict "No Identification – No Entry" policy while treating every driver, visitor, and employee with professionalism and respect.