Securitas Security Services USA, Inc.

Security Site Supervisor

Securitas Security Services USA, Inc.  •  $58k/yr  •  Burlington, MA (Onsite)  •  4 hours ago
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Job Description

We are seeking a dependable Site Supervisor to support daily security operations within a fast-paced retail environment. This role is ideal for someone who thrives on customer service, operational excellence, and building strong relationships with both clients and security personnel.

As the Site Supervisor, you will partner closely with the Account Manager to help oversee security operations, support officer performance, maintain a safe environment for customers and staff, and ensure all expectations are consistently met.

Shift: Friday-Tuesday 1pm-9pm - Sunday's hours are 10am-6pm

Location: Burlington, MA

Salary: $57,845.00/yearly

Key Responsibilities:

  • Assist with the day-to-day management of retail security operations.
  • Support scheduling, staffing, payroll, and coverage needs.
  • Help supervise, coach, and develop security personnel.
  • Ensure officers maintain professionalism, strong customer service, and compliance with post orders.
  • Conduct floor presence, site inspections, and performance observations.
  • Assist with incident reporting, investigations, and documentation.
  • Respond to escalated situations and support emergency response efforts when needed.
  • Build and maintain strong working relationships with client representatives and store leadership.
  • Support training for new security officers.
  • Help maintain a safe and welcoming environment for customers, employees, and visitors.

Qualifications:

  • 2+ years of security supervision or management experience
  • Experience managing large teams
  • Familiarity with payroll/timekeeping systems
  • Strong communication and organizational skills
  • Reliable, detail-oriented, and able to manage routine operations effectively

Benefits you receive working with Securitas:

  • Medical, Dental, Vision + 401k
  • Weekly Pay & Paid Vacation
  • Employee Perks (Discounts @ Apple, Verizon, Ford & more)
  • Employee Assistance Program (Includes free counseling)
  • Free Uniforms

Securitas USA is a proud employer of active and retired service members.

EOE M/F/Vet/Disabilities

#NorthernNE


Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.



Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Securitas Security Services USA, Inc.

About Securitas Security Services USA, Inc.

Securitas knows Security. It is our only business. As The Leader in Protective Services, we invest in people, knowledge and technology to deliver customized, cost-effective and class-leading solutions. Our parent company, Securitas AB, is a global company headquartered in Stockholm, Sweden and employs over 370,000 people in 58 countries. Securitas USA, and its 95,000 employees and more than 500 branch managers, is the most locally-focused security company in the United States.

With a 91% customer retention rate, Securitas is the only organization capable of providing security expertise and solutions across the Six Pillars of Protective Services; specifically: On-Site, Mobile, and Remote Guarding; Electronic Security, Fire & Safety, and Corporate Risk Management. Through our class-leading Securitas Operation Center and by leveraging the largest Mobile footprint in North America, Securitas is now also delivering Integrated Guarding, a customizable and cohesive security solution.

Interested in joining Securitas? Every day more than 10,000 organizations around the world rely on Securitas professionals to keep their human, property and intellectual assets safe and secure. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. We offer a broad range of employment opportunities, including security professionals, branch managers, business development staff, and a wide variety of management and leadership roles. Our core values are Integrity, Vigilance and Helpfulness. If you live by these values, we’re looking for you to join us!

Industry
Security & Investigations
Company Size
10,000+ employees
Headquarters
Parsippany, NJ
Year Founded
Unknown
Website
securitasinc.com
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