Job Description

Security Shift Lead:

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Security Shift Lead Officer to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins; that’s why we offer perks designed to support your well-being, your family, and your future: Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most. Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment. Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package. Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%. Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters. Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

The Security Shift Lead Officer conducts normal operating duties such as unarmed patrols (interior and/or exterior), controls facility access and egress, monitor closed-circuit television and alarm systems, composes reports, deters criminal activity and misconduct, and performs other duties as specified by the client. The Security Shift Lead Officer is trained to work on all posts at the assigned site location and is available to work all shifts and oversee the security officers of those posts. The Security Shift Lead facilitates a pleasant experience for our clients and their customers through interactions. Customer Service is primary.

Responsibilities:

• Maintain awareness of surroundings to promote physical security and safety; watch for irregular or unusual conditions that may create security concerns or safety hazards
• Observe and report suspicious activity
• Provide access control for gates, ensuring only authorized personnel are permitted.
• Manage traffic flow at gates to ensure no disruption in business operations.
• Maintain access log.
• Monitor cameras after normal working hours.
• Notify DPR personnel of any issues.
• Contribute to communication and awareness of security policies and issues as needed
• Distribute and enforce on-site and global standard operating procedures down to the individual level
• Assist and train new staff on all security systems, SOPs, patrols, post orders, etiquette, and customer service as a member of the security team
• Ensure Client and Company policies are followed
• Support Daily Tasking and Activities
• 100% completion of log and report write-ups
• Perform to the best of your abilities to meet KPIs outlined by the Site Lead.
• Oversee the Site Security Officers, enforce disciplinary measures in accordance with Salute HR policy

Additional Accountabilities:

• 100% completion of log and report write-ups
• 100% accurate and timely submission of timesheet documentation in Field Service
• Fulfillment of 100% contractual expectations as defined with Client SOW specific to scheduled service delivery
• Fulfillment of 100% revenue expectations as defined within Client SOW
• Completion of 100% required Talent LMS based training courses as assigned
• 100% adherence to Salute Mission Critical safety standards and best practices
• 100% adherence to client security/privacy practices and expectations

Site Security Lead Requirements:

• High school diploma or appropriate level of training per local jurisdiction
• Ability to speak fluent English
• Possesses valid driver’s license for work-related travel, as required
• Experience in customer service-related fields
• Ability to handle stressful situations with tact, professionalism, and respect
• Computer literacy with experience within the Microsoft Office suite
• Basic CPR/AED/First Aid or BHV equivalent

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Preferred Qualifications, Skills, and Experience:

• Clients may require Unarmed Security Officer license as part of SOW
• Data Center experience
• Operational security experience

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation & Benefits DisclosureThe base hourly pay for this role is $30.00 per hour. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job‑related factors consistent with applicable law.

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday : shift 1400-2230