Job Description

About ASI Solutions

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale.

For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance.

Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills.

With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

The Opportunity

We’re looking for a collaborative and commercially minded Security Services Manager to lead the delivery and continuous improvement of our security services practice. This role is ideal for someone who combines strong cybersecurity expertise with people leadership, customer engagement, and a passion for building secure, scalable environments.

Reporting to the Chief Information Security Officer, you’ll play a key role in shaping security operations across both ASI and our customers. You’ll work closely with technical teams, leadership, customers, and vendors to ensure services are proactive, compliant, customer-focused, and continuously evolving.

This is an opportunity to influence how security services are delivered within a growing technology organisation that values innovation, agility, and trusted partnerships.

What You’ll Be Working On

• Leading and mentoring a high-performing Security Services team, fostering collaboration, accountability, and growth.
• Driving the delivery and continuous improvement of managed security services and cybersecurity initiatives.
• Overseeing security audits, risk assessments, incident response activities, and compliance programs.
• Supporting customers and internal stakeholders with practical cybersecurity advice and strategic guidance.
• Enhancing security operations aligned to frameworks including ACSC Essential Eight and ISO27001.
• Collaborating with cross-functional teams to embed security into projects, onboarding, operational processes, and service delivery.
• Monitoring security KPIs, customer satisfaction metrics, and compliance outcomes to ensure service excellence.
• Contributing to security awareness initiatives and promoting a strong security-first culture across the business.

A Bit About You

• You enjoy balancing technical expertise with leadership and stakeholder engagement.
• You’re someone who communicates clearly, builds trust quickly, and can translate complex security concepts into practical outcomes.
• You thrive in environments where collaboration, continuous improvement, and customer experience matter.
• You bring a proactive mindset and enjoy identifying opportunities to strengthen services, processes, and team capability.
• You value accountability, teamwork, and finding smarter ways to solve problems.

To Be Successful in This Role, You’ll Bring

Essential

• Strong experience working within cybersecurity, security operations, or IT security leadership environments.
• Experience leading, mentoring, or developing technical teams.
• Strong knowledge of security frameworks and standards such as ACSC Essential Eight and ISO27001.
• Experience managing security incidents, risk management activities, and operational security services.
• Excellent communication and stakeholder management skills across technical and non-technical audiences.
• Ability to build trusted relationships with customers, vendors, and internal teams.
• Experience balancing multiple priorities while maintaining service quality and responsiveness.

Desirable

• Industry certifications such as CISSP, CISM, or ISO27001 Lead Implementer.
• Experience with process improvement, service optimisation, or security product development.
• Exposure to managed services or customer-facing consulting environments.
• Experience contributing to business growth, customer success, or service innovation initiatives.

Why work with us?

• Birthday Leave – Celebrate your special day with a paid day off.
• Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
• Tech Product Discounts – Access exclusive savings on a wide range of technology products.
• Paid Parental Leave – Support for growing families with dedicated leave options.
• Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
• Learning & Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
• Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
• Diversity & Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
• Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.
• Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.

At ASI Solutions, we know that diverse experiences and perspectives strengthen teams and drive better outcomes. If this opportunity interests you, we encourage you to apply — even if your experience doesn’t perfectly align with every requirement listed.