Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.
The Security & Safety Team Leader is responsible for overseeing the efficient management of security and safety operations. This includes supervising S&S Supervisors and ensuring all safety protocols are followed across the property. The role entails responding to incidents, promoting a culture of safety, and ensuring the integrity of security functions, such as patrolling, access control, surveillance, and compliance with fire and life safety regulations.
Leads the security and safety team, supervises patrols and incident responses, and coordinates access control measures. Reviews incident reports and ensures surveillance and alarm systems are functional. Organizes regular training for team members on safety protocols and conducts fire and emergency drills. Collaborates with property management to address risks and implements proactive security measures.
Daily Operations: Lead the S&S Supervisors and their teams to ensure operational readiness and adherence to schedules. Monitor and guide security and safety personnel to ensure they perform their duties efficiently and according to established protocols.
Operational Readiness & Safety Compliance: Review operational and safety checklists completed by the S&S Supervisors and their teams. Conduct assessments before each shift to ensure that all team members are prepared and aware of current risks and safety regulations.
Performance Monitoring: Evaluate the performance of S&S Supervisors regularly. Provide constructive feedback and guidance to improve team performance, ensuring adherence to high standards of safety, security, and operational efficiency.
Supervising Patrolling Teams: Oversee routine security patrols, ensuring all areas of the property are covered and any incidents or security risks are promptly addressed. Review patrol logs and direct teams on how to handle security concerns effectively.
Safety Inspections & Checks: Monitor and guide the S&S Supervisors in conducting regular safety checks on the property, including fire safety equipment, hazardous zones, and emergency exits. Address and resolve any safety issues identified during these inspections.
Incident Management: Lead the response to security and safety incidents. Collaborate with the S&S Supervisors and other teams to ensure incidents are resolved promptly. If necessary, escalate critical incidents to senior management for further action.
Oversee Access Control Measures: Ensure all access points are monitored, and that staff are diligently enforcing security measures. Review daily access control logs for any breaches or suspicious activities and take corrective actions when necessary.
Surveillance Monitoring: Oversee the operation of CCTV and surveillance systems, ensuring they are functioning effectively at all times. In coordination with S&S Supervisors, review surveillance footage post-incident or as needed to detect any suspicious activity.
Fire & Life Safety Compliance: Ensure that fire drills are conducted regularly across the property. Monitor the functionality of fire exits, fire alarms, and firefighting equipment. Lead the team during drills and manage the evacuation process during emergencies.
Emergency Protocols: Train staff on emergency procedures, fire exits, and assembly points. Supervise S&S Supervisors and other team leaders during evacuation drills and emergencies to ensure swift and safe execution of protocols.
Incident Reporting: Ensure that all incidents are accurately documented by S&S Supervisors. Review incident reports to determine if corrective actions or follow-up are needed. Submit reports to senior management for review.
Audits & Safety Inspections: Coordinate regular safety audits with S&S Supervisors to ensure compliance with company standards. Implement corrective actions for any discrepancies identified during audits.
Security & Safety Training: Organize ongoing training and briefings for security and safety staff to ensure they are knowledgeable about current protocols, emergency procedures, and best practices in the industry.
Process Excellence
Result Orientation
Collaborative Engagement
Change Championship
Growth Mindset
Guest Centricity
Personal Effectiveness
At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.
The Indian Hotels Company Limited (IHCL) and its subsidiaries bring together a stellar ensemble of brands and ventures, masterfully combining the warmth of Indian hospitality with unparalleled global excellence. At the forefront is Taj, an iconic brand for the world’s most discerning travellers, recognised as the World’s Strongest Luxury Hotel Brand by Brand Finance UK for the fifth time in the Hotels 50 2026 report, which celebrates the most valuable and strongest hotel brands worldwide. Complementing this legacy are other IHCL brands: SeleQtions, a handpicked collection of distinctive hotels; Gateway, offering culturally inspired hospitality rooted in local experiences; Vivanta, a sophisticated portfolio of upscale hotels celebrating the art of living; Ginger, a trailblazer in the lean luxe segment; Tree of Life, a boutique collection of resorts in offbeat destinations where nature meets luxury; and amã Stays & Trails, a portfolio of private bungalows and villas set in picturesque locales.
Founded by the visionary Jamsetji Tata, the esteemed founder of the Tata Group, IHCL unveiled its flagship property, The Taj Mahal Palace, in Bombay in 1903. Today, IHCL commands an illustrious portfolio of 380+ hotels, including 143 under development, across 14 countries and 4 continents. As the leader in market capitalisation within India’s hospitality industry, IHCL is prominently listed on both the BSE and NSE, reinforcing its position as one of the world's most respected hospitality companies.
