SUMMARY

The
Security Remediation Engineer
is
responsible for managing and resolving cybersecurity vulnerabilities,
implementing cloud and email security solutions, and ensuring systems follow
security best practices. The position also involves leading remediation
projects, supporting clients, documenting processes, and providing technical
guidance to teams. The ideal candidate should have strong experience in
vulnerability management, cloud security, and systems engineering, with
excellent analytical, communication, and project management skills.

JOB RESPONSIBILITIES

• 
  Remediate security vulnerabilities through
  comprehensive testing and risk forecasting to ensure timely and effective
  implementation of controls.
• 
  Develop and document standardized processes
  and procedures for security remediation to ensure consistency and scalability.
• 
  Track, manage, and report on remediation
  requests, providing clear visibility to clients regarding progress and outcomes
  from vendor-driven engagements.
• 
  Act as the primary escalation point for
  Security Remediation Engineers, offering guidance and resolving complex
  technical issues.
• 
  Lead client-facing calls and presentations
  to communicate remediation status, address concerns, and align with security
  objectives.
• 
  Project manage specialized remediation
  initiatives and one-off projects originating from CTM team responsibilities.
• 
  Analyze unresolved issues and negative
  outcomes, recommending process improvements and preventive measures.
• 
  Create and maintain detailed documentation
  for systems, processes, and remediation workflows.
• 
  Own and drive resolution of pending issues,
  ensuring accountability and timely closure.
• 
  Advise stakeholders and translate business
  requirements into secure, reliable technical solutions.
• 
  Implement and manage email security
  measures to protect against phishing and other cyber threats.
• 
  Execute vulnerability remediation
  strategies to identify and mitigate security weaknesses across systems and
  networks.
• 
  Apply and enforce security best practices
  and industry standards throughout remediation activities.
• 
  Configure and manage cloud services, email
  security, and baseline hardening, ensuring adherence to standard
  configurations.

QUALIFICATIONS

• 
  Minimum 3–4 years of
  experience in an IT Support position.
• 
  Minimum 3–4 years of
  experience in Office 365 and Intune.
• 
  Experience in
  Vulnerability Management preferred
• 
  Experience in the
  financial sector is a plus.
• 
  Experience working at
  an MSP is a plus.
• 
  Security and/or
  systems certifications are a plus

Education/Certifications:

• 
  Security and/or
  systems certifications are a plus
• 
  Security+ (nice to
  have)
• 
  Network+ (nice to
  have)
• 
  MS AZ-500, SC-100,
  SC-200 (nice to have)

Knowledge, Skills,
Abilities:

• 
  Ability to design and
  deliver tailored security technology solutions for clients, ensuring
  scalability and compliance with industry standards.
• 
  Proven capability to
  perform under pressure and meet aggressive deadlines, while maintaining
  accuracy and security integrity.
• 
  Highly analytical and
  logical thinker, skilled in advanced root cause analysis and problem
  resolution.
• 
  Flexibility to
  occasionally work nights and weekends, with strong prioritization and time
  management skills.
• 
  Deep technical
  expertise in public cloud platforms, particularly Microsoft Office 365 and
  Azure, including advanced configuration and security hardening.
• 
  Advanced proficiency
  in Windows Server technologies, including Active Directory, Group Policy, and
  Identity Management (Entra/Okta).

Attributes that will
drive success:

• 
  Exceptional attention
  to detail and a commitment to data integrity
• 
  Ability to translate
  "data speak" into clear business insights for non-technical
  stakeholders
• 
  Strong project
  management skills with the ability to handle multiple deadlines simultaneously

JOB REQUIREMENTS

• 
  Should be willing to
  accept a long-term work-from-home arrangement.
• 
  Should be amenable to
  a permanent night shift schedule.