Job Description

We’re Hiring: SOC Operator Apprentice!

📍 Location: Waterlooville, PO7 7AJ

💰 Pay: £27,518.40 per annum

📅 Hours: 42 hours per week: 4 days on, 4 days off & 4 nights on, 4 nights off

🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities, be placed on a industry leading apprenticeship, doors opened to Mentorship, and a whole load of benefits from big brand discounts to give back schemes via our benefits platform STRIVE!

⭐Free Uniform & Parking, 20 days Annual Leave, Overtime & Cycle to work schemes!

Grade: 3.1 Site Based

Securitas. Where potential is nurtured. Helping you to, See a Different World.

We’re looking for future SOC Operators who want to start a meaningful career — a role where every day you make a difference. If you enjoy solving problems, staying calm under pressure, and helping others, this Apprenticeship could be the perfect place to begin.

You don’t need any previous experience. What matters is your attitude, your willingness to learn, and your drive to grow. From day one, you’ll receive the training, coaching and support you need to thrive.

You’ll join our 12‑month Security Control Room Apprenticeship (plus 3 months for your end‑point assessment), fully supported by a dedicated coach. This is hands‑on, practical learning — no college days or classroom attendance — with everything gained directly in the workplace alongside experienced colleagues who want to see you succeed and build a long‑term career with us.

So what is our "Security Operations Centre"?

We are a global security organisation trusted by some of the world’s biggest brands — from financial services and retail to corporate offices and high-profile environments.

Our Security Operations Centres (SOCs) in Milton Keynes and Waterlooville are the heart of our monitoring capabilities. Here, our teams handle:

• Security alarm monitoring
• CCTV systems
• Fire, environmental and emergency alarm responses
• Incident support and escalation

You’ll learn how to manage incidents professionally, confidently and with precision — becoming an essential part of keeping people and property safe.

What you’ll be doing day to day:

As an Apprentice Security Operations Centre Apprentice you will:

• Respond to alarm activations across multiple platforms
• Monitor CCTV and deliver timely, accurate responses
• Support mobile teams during call-outs
• Liaise with customers, contractors and emergency services
• Keep systems updated and maintain high-quality reporting
• Provide support during adverse weather, emergencies or incidents

Every day brings something new — and you’ll be supported at every step, to ensure you thrive!

What You’ll build skills in:

• Incident response & decision-making
• Professional communication
• Customer service & client care
• Technology and security system monitoring
• Organisational skills & prioritisation
• Problem-solving under pressure

These skills are hugely transferable and open doors to multiple future careers — both within security and beyond. You’ll learn how to manage incidents professionally, confidently and with precision — becoming an essential part of keeping people and property safe.

A look beyond the Apprenticeship:

Joining us as an Apprentice is just the start. At Securitas, many of our Apprentices have gone on to become:

• Security Team Leaders
• Control Room Operators
• Technical Specialists
• Trainers and Mentors
• Managers across Operations, Risk, Technology and more

We’ll support your growth, celebrate your strengths, and help you build a long-term career you can be proud of.

Qualifications

What you'll need:

Firstly, you don’t need security experience — we’ll teach you everything!

We’re looking for someone who:

• Is 18 or over
• Has GCSE Maths or English at Grade C/4 (or willing to complete them during the apprenticeship)
• Communicates clearly and confidently
• Enjoys helping people
• Can stay focused under pressure
• Pays attention to detail
• Works well in a team
• Is eager to learn and grow
• Demonstrates integrity, vigilance and helpfulness — our core values

If that sounds like you, you already have what it takes.

Additional Information

It’s great to see you’re considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

See a different world.