The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in Mexico City.
They will be responsible for monitoring relevant events in Mexico, with a particular focus on the state of Sinaloa, especially in areas surrounding locations frequently visited by the Client’s travelers.
Role tasks and responsibilities
⦁ GPS tracking and traveler check-ins during transfers.
⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations.
⦁ Send real-time information and alerts to users while they are en route.
⦁ Assist in developing standard tracking and communication protocols with travelers.
⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers.
Requirements
⦁ Teamwork
⦁ Strong communication skills
⦁ Organized and able to multitask
⦁ Analytical thinking
⦁ High school diploma completed
⦁ Intermediate English level (minimum B1)
⦁ Availability to work rotating shifts
⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)
Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, we provide the insight and intelligence needed to stay on track, realise opportunities and grow.
