Job Description

Security Operation Center Officer (SOC Operator)

Site: Newark, New Jersey

Shift: Morning and Evening

Pay rate: $21.45

We are seeking a detail-oriented and technologically savvy Security Operations Center (SOC) Operator to support our Security Operations Center. This role is critical in monitoring systems, identifying risks, and ensuring timely escalation and communication of security-related activity. The ideal candidate has a strong foundation in security, situational awareness, and the ability to interpret and act on information from multiple systems.

Key Responsibilities

• Monitor security systems, alarms, and CCTV feeds to identify unusual activity, potential risks, and security incidents
• Maintain heightened awareness and respond appropriately to alarms, safety issues, and emerging situations
• Accurately interpret CCTV and system data and determine next steps, including notifications, escalation, and documentation
• Prepare clear, detailed written reports and provide timely verbal notifications to appropriate stakeholders
• Utilize technology-based security platforms and tools as part of daily operations
• Work collaboratively with site leadership and control personnel who manage response actions
• Conduct system checks to ensure all monitoring equipment is functioning properly
• Track and escalate suspicious activity or operational concerns
• Support investigations by reviewing video footage and compiling evidence
• Maintain confidentiality of sensitive information and security procedures
• Provide excellent customer service while maintaining a professional present.

Please note: SOC Operators typically monitor video and systems at a workstation or desk; response actions are coordinated through designated personnel.

Required Qualifications

• Security experience may vary, but must include
  • Prior leadership experience or documented training demonstrating advanced situational awareness
  • Experience responding to risks, unusual activity, and alarm events
• Relevant experience with technology-based security systems (GSOC, SOC, or similar environments preferred)
• CCTV experience with a clear understanding of:
  • How to analyze what is being viewed
  • What actions are taken with that information
  • Proper reporting, notifications, and escalation procedures
• Strong written and verbal communication skills
• Ability to remain calm, professional, and focused in fast-paced or high-pressure situations
• Ability to prepare and distribute daily weather reports that may impact employee movement, site operations, or security activities.

Preferred Qualifications

• Prior experience in a GSOC or SOC environment
• Previous supervisory experience
• Familiarity with report writing related to security incidents
• Experience working with monitoring platforms, alarm management systems, and access control technology
• Strong attention to detail and situational awareness
• Ability to prioritize multiple tasks in a fast-paced environment

What We Offer:

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401K Retirement Options
• Paid Time Off
• Weekly Pay
• Paid Training & Free Uniforms
• Employee Discounts (Retail, Phone Plans, Rentals & more)
• Pet Daycare Discounts
• Employee Assistance Program (EAP)
• Career Advancement Opportunities

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

EOE/M/F/Vet/Disabilities

#Newark

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.