Job Description

Location: Obetz, OH / Groveport, OH
Position Type: Seasonal, Hourly (Non-Exempt)
Schedule: Monday – Friday, 9:00 AM – 4:00 PM (35 hours per week)

The Seasonal Security Officer is responsible for helping protect 1-800-Flowers.com, Inc. employees, visitors, facilities, and company assets by monitoring CCTV, access control, and dispatch systems while maintaining a safe and secure environment throughout the campus.

This position responds to security-related calls, documents incidents involving employees and company assets, monitors pedestrian and vehicle traffic, conducts routine patrols, and assists during emergency situations. The Seasonal Security Officer works closely with Human Resources and Legal to support and enforce company policies and procedures throughout the seasonal assignment.

Responsibilities

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and special projects may be assigned at the discretion of management.

• Monitor CCTV, access control, and dispatch systems to identify and respond to security concerns.
• Patrol parking lots, building exteriors, and company property to monitor activity and enforce parking and security policies.
• Monitor employee, visitor, and vehicle traffic entering and exiting the facility.
• Prepare accurate incident summaries, reports, and documentation using company computer systems.
• Respond to calls for assistance from departments throughout the company.
• Investigate incidents involving company employees, property, or assets by gathering information from appropriate sources.
• Respond to burglary alarms, fire alarms, and other emergency situations while coordinating with emergency responders.
• Provide First Aid and CPR during medical emergencies when trained and assist paramedics as needed.
• Help protect company property, employees, visitors, and assets through proactive observation and response.
• Work collaboratively with Human Resources and Legal to support and enforce company policies and procedures.
• Perform additional duties as assigned.

Qualifications

Education & Experience

• High school diploma or GED required.
• One to two years of recent security, public safety, military, law enforcement, loss prevention, or related experience preferred.
• Demonstrated reading comprehension and report-writing skills.
• Basic computer proficiency, including Microsoft Word and other Microsoft Office applications.
• Excellent verbal, written, and interpersonal communication skills.

Knowledge

• Knowledge of public safety and security practices, equipment, policies, and procedures.
• Understanding of CCTV, access control, dispatch systems, and general security operations.
• Basic mathematical skills.
• Strong understanding of written and verbal English communication.

Skills

• Active listening and effective communication.
• Critical thinking and sound judgment.
• Strong decision-making and problem-solving abilities.
• Reading comprehension and accurate report writing.
• Ability to quickly learn new systems and procedures.
• Ability to work independently while collaborating effectively as part of a team.
• Strong organizational and multitasking skills.

Abilities

• Strong verbal and written communication skills.
• Ability to recognize and appropriately respond to security concerns and emergencies.
• Ability to investigate incidents and accurately document findings.
• Strong deductive and inductive reasoning skills.
• Self-motivated with the ability to make independent decisions.
• Honest, respectful, and professional communication.
• Ability to maintain confidentiality when handling sensitive information.
• Reliable attendance and adherence to company policies.

Physical Requirements

• Ability to lift up to 25 pounds.
• Ability to stand, walk, bend, twist, and patrol throughout the facility for the duration of the shift.
• Ability to work indoors and outdoors in varying weather conditions, including heat, cold, rain, and snow.
• Ability to work in environments with varying noise levels.
• Ability to respond quickly to emergencies throughout the facility.

Additional Requirements

• Must be able to work Monday through Friday from 9:00 AM to 4:00 PM (35 hours per week).
• Ability to work additional hours if business needs require.
• Ability to receive company-required vaccinations, including Hepatitis B, if applicable.
• Must comply with all company attendance, safety, and security standards.
• This position is considered safety- and security-sensitive.
• Must be able to fulfill the requirements of the seasonal assignment.