Job Description

The position is responsible for creating, maintaining, and adjusting work schedules for security officers to ensure the facility is properly staffed. This role facilitate officer assignments, tracks call-offs, vacation requests, overtime, and attendance while maintaining compliance with company policies and client requirements. The Scheduler serves as a key communication point between management and officers to support efficient daily operations.

Responsibilities

Key Responsibilities

• Prepare and maintain weekly and monthly schedules for security officers.
• Coordinate staffing coverage for all assigned posts and shifts.
• Monitor and track employee call-offs, late arrivals, and attendance issues.
• Process and manage vacation requests and schedule changes with the Account Manager
• Contact available officers to fill open shifts caused by absences or emergencies.
• Maintain accurate scheduling records in scheduling software and spreadsheets.
• Communicate schedule updates and staffing needs to officers and management timely.
• Track overtime and help control labor costs while maintaining proper coverage.
• Ensure staffing meets contractual obligations and company standards.
• Generate reports related to staffing, call-offs, and vacancies.
• Respond quickly to urgent staffing issues.

• • Other duties as assigned.

Qualifications

• Qualifications

  • Must be at least 21 years old
  • High school diploma or equivalent required.
  • Must have previous scheduling, dispatch, or invoicing, payroll preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency in Microsoft Office and scheduling software.
  • Ability to work under pressure and manage last-minute changes.
  • Knowledge of security industry operations is a plus.

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017