Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Navigator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will greet visitors, manage access control and badge procedures, monitor alarm panels, and provide outstanding customer service. You will serve as a welcoming, professional presence while helping to support a secure environment through clear communication and attention to security-related concerns. Join Allied Universal, where teamwork, integrity, reliability, innovation, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $17.98 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide exceptional customer service to tenants, visitors, and clients at a commercial real estate location by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Staff the front desk, greet and screen visitors, issue visitor credentials, maintain visitor logs, and direct guests to appropriate offices or building areas.
• Monitor access points, lobby activity, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, and policy violations to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner while following site procedures.
• Answer phones, receive deliveries, coordinate with building management and/or first responders, and complete accurate daily activity reports and other required documentation.

Minimum Requirements:

• A guard card or license is preferred.
• Alarm panel experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices