Job Description

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care.

Security Officer Summary:

Under the general supervision of the Campus Police & Security Manager, the Security Officer ensures that the health center is a safe and comfortable environment for patients and staff. This position is responsible for patrolling the health center to ensure that no potential threats to the safety of the patients and staff exist; provide education and leadership to health center employees, while providing exceptional customer service; investigate incidents/crimes and handle appropriately including related paperwork; and enforce health center traffic and safety regulations.

Pay Range: $18.00 – $20.00 per hour*

* The pay range represents HealthFirst’s good faith estimate for this role at the time of posting, in compliance with applicable laws. Final compensation will be determined based on several factors such as relevant experience, education, skills, internal equity, market conditions, and budget considerations. Candidates with less direct experience may be placed at the lower end of the range, while those with more significant or specialized experience may be considered at the higher end.

Required Qualifications:

1. High School Diploma or equivalent is required.
2. Minimum of 1 year experience in law enforcement or security is required.
3. Duties require crisis prevention, conflict resolution, and familiarity with Massachusetts General Laws regarding health care safety and security. Knowledge of healthcare environment is a plus. Experience in healthcare security operations preferred.
4. Must submit a CORI Release Form and demonstrate proof of being free from disqualifying information.
5. Strong computer knowledge. Working knowledge of building alarm, access control and CCTV systems.

Competencies:

1. Projects positive attitude about the department and the health center.
2. Ability to maintain an organized work area and work collaboratively as a member of a team.
3. Must possess excellent oral and written communication skills and time management skills to effectively communicate.
4. Ability to handle confidential information in a professional manner.
5. Works well under pressure to manage stressful situations.
6. Ability to multi- task.
7. Detail-oriented and accurate.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Learn more about us by checking out our website and company video

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE). HealthFirst is committed to eliminating discrimination and welcomes applicants and employees of diverse backgrounds, cultures, and perspectives. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex (including pregnancy, childbirth, or related condition, transgender status, and sexual orientation), age, disability, genetic information, or any other protected characteristic.