Job Description

Job Summary

The Security Officer - Patrol and Protectionis responsible for maintaining safety and security by monitoring areas, conducting patrols, and responding to incidents at one or more Carnival Corporation owned and operated global destinationThey oversee assigned posts, support team operations, and ensure adherence to security procedures. The role requires vigilance, strong communication skills, and the ability to act quickly in emergencies.

Key Accountabilities / Job Functions

1. Incident Response & Emergency Management

• Respond promptly to security incidents, accidents, emergencies, and disturbances.
• Take immediate action to control situations, ensure safety, and escalate issues when necessary.
• Provide assistance during evacuations, medical emergencies, or other crisis events.

1. Access Control & Screening

• Monitor and control entry and exit points for employees, visitors, and contractors.
• Verify identification and authorization for access to restricted areas.
• Conduct security screenings, baggage checks, pat-downs, and vehicle inspections as required.

1. Patrols, Monitoring & Safety Assurance

• Perform regular patrols of designated areas to detect and prevent security or safety hazards.
• Observe and report suspicious activities, unsafe conditions, or potential risks.
• Assist with general maintenance efforts by identifying and reporting safety-related issues.

1. Reporting, Communication & Training

• Maintain accurate and detailed records, including daily activity logs and incident reports.
• Provide clear, professional communication to guests, staff, and management regarding security protocols.
• Participate in security drills, training exercises, and continuous learning to enhance readiness.
• Perform other duties as assigned.

Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee’s control (list not exhaustive).

Ongoing Obligation

Knowledge, Skills & Abilities needed

• Ability to adhere to the company’s standards regarding dress and appearance.
• Ability to maintain confidentiality and data protection standards when handling vendor financial or business documents
• Ability to work collaboratively in a team-oriented environment as necessary.
• Strong organizational and time-management skills, with the ability to multitask effectively.
• Excellent written and verbal communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with data entry and reporting tools.
• Detail orientated with a proactive approach to problem solving.
• Ability to multi-task and think critically
• Problem-solving and decision-making abilities
• Strong planning and coordination skills, especially in handling multiple priorities under tight deadlines.
• Must be physically fit.
• Ability to work in an outdoor environment as needed.
• May need to stand for long periods of time.
• May be requested to work a shift schedule while at any of the destinations.
• Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.
• Skills: Strong time management and organizational skills
• Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team /
• Demonstrated professionalism in all interactions and tasks.

HESS Responsibilities

• Adhere to all company policies, procedures, and guidelines related to health, safety, environmental protection, and security.
• Take all necessary precautions, use personal protective equipment (PPE), safety devices, and tools correctly and consistently, as required by the nature of the work.
• Promptly report any unsafe conditions, incidents, or environmental concerns to the appropriate supervisor or HESS representative.
• Take reasonable care for your own health and safety, as well as that of colleagues and others who may be affected by your actions.
• Actively participate in HESS trainings and initiatives that promote a safe, secure, and environmentally sustainable workplace.
• Cooperate fully with company efforts to maintain compliance with legal and regulatory requirements.
• Seek opportunities to improve safety and environmental performance in daily tasks.

Essential experience required

• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to respond to security incidents and emergencies effectively
• Strong attention to detail and organizational skills
• Ability to maintain accurate records and reports
• Work in a fast-paced security environment
• May be required to work varying shifts, including nights, weekends, and holidays
• May be required to respond to security incidents and emergencies
• Completes daily logs and reports any issues to the Security Team Lead or Command Center
• Assists with maintenance efforts and reports safety-related issues to management

About Us

Carnival Corporation & plc is the largest global cruise company and among the largest leisure travel companies in the world. Our eight leading cruise brands are Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America; P&O Cruises and Cunard in the United Kingdom; AIDA Cruises in Germany; and Costa Cruises in Southern Europe.

Our portfolio of exclusive Caribbean destinations includes:

• Celebration Key – The Bahamas
• RelaxAway, Half Moon Cay – The Bahamas
• Princess Cays – The Bahamas
• Isla Tropical – Honduras
• Amber Cove – Dominican Republic
• Grand Turk – Turks & Caicos
• Puerta Maya - Mexico