Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Working schedule: Monday – Thursday 2pm-6pm with willingness to take on additional open shifts.
Are you someone who takes “Be Prepared” to the next level? Do you aspire to support resilience in all its forms within an organization? Do you appreciate the nuances of physical security and emergency management? Want to be part of a security team helping to ensure resilience of cloud-based healthcare services to health care providers across this country? Then, you want to join our Global Security team.
As a Security Officer, you will report to the Belfast Security Manager who leads the efforts and activity of the Belfast Security team. Our Security Team takes pride in providing a safe and secure environment for athenahealth employees, clients, and visitors. Security Officers at athena enjoy helping employees and visitors with varied inquiries. You are analytical, inquisitive, and curious about the security of our company, our sites, and our people. You ask questions, seek answers and love new challenges.
If you enjoy thinking outside the box and are looking for a long-term growth opportunity in the security field at a growing global company working with some of the best tools and technologies in the market, this is the place for you. You will be a key contributor to the Global Security Operations Center in the event of a crisis situation that would threaten safe and secure business operations. The healthcare-tech industry has some of the world's most dynamic security challenges. This could include, but is not limited to natural disasters, workplace violence, facility emergencies, fire, and weather emergencies. We hope you will join us in this effort.
About the Team:
The Global Security & Services (GSS) Team ensures the safety and security of all athena assets, employees, and clients by providing essential corporate security services for atheanhealth US (United States) and international office locations. This diverse team of experts provides concierge-level services to athena employees while also managing risk to our personnel and operations through a robust set of security policies, programs, and awareness campaigns. The GSS Team is a part of athenaEnvironment.
Job Responsibilities
Perform Security patrols of designated areas on foot or in a company vehicle utilizing handheld Track Force device.
Provide assistance to customers, employees, and visitors in a courteous and professional manner.
Verify authorized visitors and guests for entry into the facility.
Monitor Access Control and CCTV systems.
Activate alarms or call first responders in case of fire, medical emergency or presence of unauthorized persons or threat.
Watch for and report on irregular or unusual conditions that may create security risks or safety hazards.
Support on-site security requests from employees.
Document all shift activities in the daily activity report.
Investigate and prepare reports on accidents, incidents, and suspicious activities.
Warn violators of rule infractions, such as loitering, parking concerns or carrying forbidden articles.
Typical Qualifications
Associate degree or higher in any discipline
Service in the active-duty military, military reserves, National Guard or Law Enforcement
Minimum of one year verifiable and successful professional security experience
Meaningful and verifiable work history
Proficient computer skills including Microsoft Office, Building Access and CCTV software systems
Excellent verbal and written communication skills
Flexibility, Intellectual Curiosity and Enthusiasm for Change
Demonstrated excellent customer service skills.
Expected Compensation
$35,000 - $59,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
