Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Welcome Services in Plano, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access, monitor activity, and provide outstanding customer service. Using computer or tablet systems, you will maintain a professional presence, communicate clearly, and help support a secure environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM

What You'll Do:

• Provide exceptional customer service to visitors, employees, contractors, and vendors at a front desk within a technology, media, and telecommunications location.
• Monitor access to the facility by verifying visitor identification, maintaining visitor records, issuing temporary credentials, and directing guests in accordance with site-specific policies.
• Respond to access concerns, incidents, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Monitor security-related systems, communications, and incoming calls, and promptly report unusual activity or facility concerns to appropriate personnel.
• Maintain a professional front-desk presence while supporting security-related procedures and helping to deter unauthorized access.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices