Job Description

At NorthBay Health the Armed Security Officer is responsible for promoting a safe healthcare environment by serving as a deterrent to violent behavior and/or criminal activity through their presence and ability to respond to an incident that poses a serious threat of death or great bodily injury. The Armed Security Officer is primarily assigned to the Emergency Department and associated waiting areas. Their security and safety responsibilities extend to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director. The armed Security Officer will also prepare reports documenting their response to calls for service.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Primary Job Duties

• To provide a safe environment for patients, visitors and staff.
• Helps to identify and resolve security related problems; serves as a “first responder” to incidents posing a safety hazard to individuals in the area and notifies law enforcement if practical and/or deemed necessary.
• Primarily assigned to the Emergency Department but can have responsibility extended to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director.
• Armed security officers must be able to act without immediate supervision and exercise independent judgment in meeting emergencies.
• Reports will contain all the important facts of the incident known at the time and be neat, legible, free of spelling errors, accurate and grammatically correct.
• Interviews persons with complaints and makes proper disposition or directs them to the proper authorities.
• Gives advice and general information to inquiries from the public.
• Enters or retrieves data from a computer terminal, PC or other keyboard device.
• Perform other duties as assigned.

Education:

• Possession of a high-school diploma of graduation or equivalent.

Experience:

• Previous experience in security, military or law enforcement is highly desirable.

Licensure:

• Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment.
• A clean driving record is required evidenced by annual submittal of a DMV driving record and Human Resources.
• Must possess upon date of hire a California Concealed Weapons Permit.
• Must possess California Guard Card and Exposed to carry permit.
• Successful completion of all State of California firearms qualification training as outlined in California Business and Professions Code Sections 7583.5, 7583.6, 7583.7 and California Code of regulations Sections 628, 631 and 632 and any other applicable laws not listed here. All training must be completed upon date of hire.

Interpersonal Skills:

• The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Inter-personal communication, verbally and in writing with a diverse range of people including the proper handling of emotional situations and needs.

Skills:

• Working knowledge of PC computers and their programs.

Shift differentials:

• PM Shift Differential $1.38 additional per hour
• NOC Shift Differential $2.21 additional per hour
• Weekend Differential $0.75 additional per hour

Interpersonal Skills and Values

Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.