Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Unarmed Loss Prevention Patrol in Palo Alto, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Retail Patrol Officer with Allied Universal, you will monitor and patrol assigned areas throughout a high-profile retail location, maintaining a visible presence to help deter security-related incidents. You will interact professionally with customers, employees, and visitors, respond to security-related concerns, and support a welcoming environment through clear communication and exceptional customer service. Join a caring, agile, reliable, and innovative team that delivers through teamwork and acts with integrity.

Position Type: Full Time

Pay Rate: $27.25 / Hour

Job Schedule:

DayTimeTue10:00 AM - 08:00 PMWed10:00 AM - 08:00 PMThur10:00 AM - 08:00 PMFri10:00 AM - 08:00 PMSat10:00 AM - 08:00 PM

What You'll Do:

• Provide exceptional customer service to clients, visitors, and retail associates while carrying out site-specific procedures and security-related policies.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, stock areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points, observe customer and employee activity, and report suspicious behavior, policy violations, and security-related concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Complete required activity logs, incident reports, and shift documentation accurately and promptly.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• A state, county, or city-issued security-related license is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1662925