Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Center in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Security Professional at a financial institution, you will coordinate responses to alarms and security-related incidents, monitor systems, communicate with personnel and emergency services, and support timely incident documentation. This driving post offers the opportunity to deliver exceptional customer service while helping to deter incidents through professionalism, teamwork, and integrity. Join Allied Universal’s agile, reliable, innovative team and make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities at a financial institution location.
• Monitor alarm systems, cameras, access-control notifications, and incoming communications; dispatch appropriate personnel and coordinate responses to security-related incidents.
• Receive, document, prioritize, and relay routine and emergency calls for service in a calm, professional, problem-solving manner.
• Maintain accurate dispatch logs, incident records, and shift activity reports in accordance with site-specific procedures.
• Communicate with on-site personnel, management, law enforcement, and emergency responders as needed during incidents and critical situations.

Minimum Requirements:

• Possess 3 or more years of combined law enforcement, military, and/or security-related experience or a college degree.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.