Position Title:SecurityOfficer

Location:Sonesta Denver Downtown

Department:Security

Reports To:Front Office Manager

Type:Non-Exempt (Hourly),Full Time

Pay Range:$2100to $22.00per hour

Application Deadline:July 25th, 2026

The Security Officeris responsible forthe safety and security of all our guests,employees,and visitorsofthe hotel. Theyare responsible forprotection of all hotel assets, ensuring that hotel security policies and proceduresin accordance withSonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local,stateand federal regulations.

The Security officer also performs hotel security functions,to includefire prevention, safety, investigation, and resolution of guest and employee complaintsregardingsafety and security matters.

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients.  Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. 

• Performs normal hotel security functions to include fire prevention and safety checks.

• Investigatesthefts, accidents, and other incidents which occur on the property.

• Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.

• Ensures a safe and tranquil environment for guests and employees.

• Assistguests and colleagues on all security and safety related enquiries.

• Resolvesguest and employee complaintsor requests.

• Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.

• Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.

• Completesassociatesforms and reports related to any accidents or issues within the premises of the hotel.

• Immediately report hotel deficiencies toappropriate departmentsfor immediate repair.

• To perform otherwork-relatedduties as assigned by Management.

QUALIFICATIONS AND REQUIREMENTS:

• Regular and punctual attendance.

• Ability to adhere to the property’s grooming standards.

• Ability to stand and walk on a continuousbasis, andrun aswarranted

• Ability to safelyoperatea motor vehicle during all hours and in all weather conditions.

• Ability to understand and execute all safety and emergencyprocedures, (for example  fire, crowd control, inclement weather, and bomb threats)

• Ability to understand andoperateemergencyequipment, (for example fire extinguishers,wheelchairs, respirators)

• Ability to lift,carries, and store in overhead areas approximately 50 lbs.

• Ability to lift and move, in an emergency situation, an immobilized adult.

• Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.

• Ability to push and/or pull approximately 75 lbs.

• Ability to workinextremetemperature

• Ability toutilizecommunication equipment (for example  telephones, radios, and beepers)

• Ability to communicate clearly and effectively with guests and other employees.

• Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.

• Ability to read and write effectively.

• Ability to sustain direct contact with the public; mustestablishhighdegree of customer service, (smile, eye contact, positive personal presentation, etc.), andhigh-volumeinteraction with guests and staff.

• Will berequiredtoworkmornings,evening, weekends, and holidays.

Additional Job Description

Pay : $2100to $22.00per hour. Base pay offered may vary depending onvarious factorsincluding but not limited to job related knowledge, skills, and job specific experience/overall experience.

Application DeadlineThis job posting will be closed onJuly 25th, 2026

Benefits

Sonestarecognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance

• Health Savings Account with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation and Sick Days

• Sonesta Hotel Discounts

• Educational Assistance

• Paid Parental Leave

• Company Paid Life Insurance

• Company Paid Short Term and Long-Term Disability Insurance

• Various Employee Perks and Discounts

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people,thoughtsand ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community weoperatein by delivering quality, value & amazing hospitality

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantlyseekingnew and creative ways to succeedDoing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended torepresentthe key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Uponsubmittingyour application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.