Job Description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you remain vigilant, professional, and positive when faced with any challenge that comes your way?

…Apply now!

We are seeking experienced and professional Security Officers to join a dedicated on-site security team in London. The successful candidates will be responsible for providing exceptional customer service while maintaining a high level of security across a modern, multi-tenant commercial environment. You will possess a strong background in corporate security, demonstrate excellent communication and IT skills, and be confident operating CCTV, access control and fire alarm systems. You will also be required to respond effectively to emergencies, conduct regular patrols, monitor access, and provide a professional and welcoming presence to all staff, visitors and contractors.

Role: Security Officer

Pay Rate: £16.50 per hour

Shift Pattern: 4-on / 4-off (Rotating Days & Nights, average 48 hours per week)

Location: Farringdon, London

Role Requirements: SIA Door Supervision Licence required. SIA CCTV Licence preferable.

Benefits include:

• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities
• Ongoing training and professional development

Must have:

• Valid SIA Door Supervision Licence
• Valid SIA CCTV Licence preferable, but not essential
• Proven experience as a Security Officer
• Experience within a corporate, multi-tenant commercial or high-profile environment
• Excellent customer service and communication skills
• Professional attitude and appearance
• Excellent verbal and written English skills
• Ability to produce clear, concise and accurate incident reports
• Strong observation and surveillance skills
• Ability to remain calm and professional during challenging situations
• Reliable and punctual work ethic
• Ability to work a 4-on / 4-off rotating day and night shift pattern
• IT literate with experience using security systems and software
• 5-year checkable work history

Main Duties:

• Act as a professional point of contact for staff, tenants, visitors and contractors
• Provide a welcoming and customer-focused front-of-house security service
• Monitor entrances and maintain a vigilant security presence
• Monitor CCTV and access control systems
• Operate and monitor the fire alarm control panel, responding appropriately to alerts and activations
• Manage visitor and contractor access and accurately record site activity
• Conduct regular interior and exterior patrols of public areas, tenant perimeters, loading bays and plant rooms
• Inspect doors, barriers, locks and other physical security assets
• Report maintenance issues, safety hazards, suspicious activity and security breaches immediately
• Respond effectively to fire alarms, medical emergencies, security incidents and other emergencies
• Deal with conflict appropriately and professionally when required
• Complete detailed incident reports and shift handover entries to the required standard
• Maintain a high level of vigilance and awareness of health and safety risks
• Deter criminal activity and identify potential security vulnerabilities
• Work independently and use initiative when responding to incidents or issues
• Maintain professional standards and provide excellent customer service at all times

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.