Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Fort Worth, TX, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal as a Dispatch professional at a dynamic aerospace and defense location, where you will monitor activity, coordinate communications, and support timely response to security-related events. In this role, you will help maintain situational awareness, document key information, and deliver strong customer service. Bring your teamwork, integrity, and reliable approach to a caring, innovative company that puts people first.

Position Type: Full Time

Pay Rate: $27.32 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities within a defense-related location.
• Monitor radios, telephones, alarms, and/or other dispatch systems, document incoming calls and incidents, and relay information to field personnel in a calm, problem-solving manner.
• Coordinate routine and priority service requests, assist with dispatching officers to reported incidents, and communicate updates to supervisors and/or client representatives as needed.
• Support access and visitor-related processes by receiving reports, verifying information, and directing concerns through established security-related and operational channels.
• Conduct regular and random patrols around the business and perimeter when assigned, noting unusual activity and reporting maintenance, operational, and/or security-related concerns promptly.

Minimum Requirements:

• Client requires proof of a high school diploma or GED.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices