Every day is different, but you’ll mostly be:
• Perform daily inspection and ensure compliance of hotel security and safety requirements
and procedures in order to protect hotel property, employees and guests against theft, crime,
threats and safety hazards. This may include and is not limited to: patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for
unauthorized persons fire and safety hazards and document all actions
Maintaining the Security procedures and audit/department logs that may include lost
and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
Ensuring all guest room doors are secured and assist guest with room access and
moving/removing guest possessions or inventory if required
Inspecting purses, packages or bags of employees if designated by management
and employees work identification
Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety
exposure and comply with state and government regulations and hotel procedures to
prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such
investigations may include theft or lost items, noise complaints, assault complaints, food
poisoning complaints, intoxication incidents, other guest complaints and safety hazard
accidents and incidents.
May have to administer CPR on guest or staff member in
accordance to guidelines and communicate specified information to EMS/medical personnel
as required. Complete documented reports in accordance to Company and hotel polices and procedures
What We need from you:
High school diploma or equivalent, plus one year of security and safety experience, or equivalent
combination of education and experience. Must speak fluent English. Other languages preferred
This job requires ability to perform the following:
• Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to secure the facility
• Frequently bending, stooping, and kneeling
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
