Job Description

he DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Security Officer to join our team. This position is 100% on-site, no remote work.

The DoubleTree by Hilton Hotel Miami Airport Convention Center is conveniently situated just south of Miami International Airport off the Dolphin Expressway adjacent to the Blue Lagoon Business District. The hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access, 24,000 square feet of retail space, 20,000 Square feet of Hotel Meeting and Function Space and a Convention Center with 152,000 square feet of meeting, event and exhibit space.

This position will be an hourly position at $15.00/hr and will report to the Security Manager.

Security Officer position monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities

Job Responsibilities:

• Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality
• Check vacant rooms.
• Deliver newspapers and pick up express menus.
• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy efficient (conserving energy).
• Ensure/maintain key control.
• Maintain current CPR certification.
• Maintain work area clean and organized.
• Make safety and security patrols of property and facility. In a timely manner, report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Perform other duties as assigned by supervisor to include cross training
• Attend mandatory meetings.

Qualifications/ Skills:

• High School Diploma/GED preferred
• Security/law enforcement experience preferred
• CPR Certification
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees
• Report writing and interviews
• Able to be in a stationary location for hours at a time
• Standing/Walking/Patrolling grounds and hotel on asphalt, cement, carpet and gravel up to ten miles per day
• Picking up trash, delivering newspapers, assisting other employees
• Checking locks, picking up debris delivering newspapers
• Climbing stairs and ladders
• Handle luggage, packages, door locks, tools and flashlight
• Exerting up to 50 lbs
• Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job
• Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions

The DoubleTree by Hilton Miami Airport Convention Center offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.

The DoubleTree by Hilton Miami Airport Convention Center is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D