Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

Be the difference between safety and uncertainty. Are you a detail-oriented, people-focused professional ready to take your career in security to the next level? Join Certis Australia as a Security Officer and become a valued presence at Southern Cross University in the Gold Coast — a role where your professionalism, vigilance, and care will help create a safe and welcoming environment for all.

About the Role

As a Security Officer, you will combine front-of-house concierge services with security responsibilities, ensuring a seamless experience for visitors while supporting the day-to-day safety and operation of the site.

Location: Gold Coast, Coolangatta

Employment Type: Full-Time

Roster: WEEK A: Mon, Tues, Wed 2pm-10pm, Sat, Sun 6am-6pm

WEEK B: Wed, Thurs, 2pm-10pm, Fri 6am-6pm

Pay Rate: SSIA Level 3

Key Responsibilities

• Keeping campus operations smooth and secure through:
• Managing vehicle leasing, visitor passes, and access control
• Conducting proactive internal and external patrols
• Monitoring CCTV, WHS compliance, and alarm responses
• Issuing and maintaining staff, contractor, and visitor access cards
• Responding to perimeter breaches or unauthorized access attempts
• Operating intercom systems and overseeing traffic and screening areas
• Liaising with university stakeholders and reporting potential risks
• Maintaining accurate logs, reports, and security documentation

Mandatory Requirements

• Valid QLD Security Licence
• A current First Aid Certificate
• Working with Children Check (or willingness to obtain).
• CCTV monitoring experience (highly regarded)
• Strong communication and observation skills
• A calm, professional approach to every situation

Why join Certis?

• Supportive and inclusive team culture
• Clear pathways for growth and professional development
• Access to our employee discount program — over 400+ retailers
• Comprehensive well-being program and Employee Assistance Program (EAP)
• Ongoing learning with a modern Learning Management System
• A workplace that celebrates diversity and values your unique background

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

Following this, our hiring managers will review all candidates and contact those shortlisted for the next stage.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans, and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293