Job Description

Position: Security Officer

Department: Security

Location: Philadelphia, PA

The Study at University City is seeking organized and detail-oriented Security Officers to join our team. This role is responsible for maintaining a safe and secure environment for guests, team members, and the property during overnight hours while delivering a professional and service-focused presence throughout the hotel.

The Security Officer monitors hotel activity, supports safety protocols, and responds to incidents as needed. This position requires strong attention to detail, sound judgment, and the ability to work independently during overnight shifts.

Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek dependable, service-oriented professionals who are committed to safety, professionalism, and hospitality.

Responsibilities

• Conduct routine inspections and patrols of the property to ensure safety and security standards are maintained.
• Monitor CCTV systems and report any suspicious activity or security concerns.
• Coordinate vendor and delivery access and ensure proper escort procedures are followed.
• Respond to and document incidents, including accidents, thefts, and safety concerns.
• Maintain and oversee lost and found procedures.
• Manage key control systems, conduct audits, and maintain accurate records.
• Support and maintain emergency and safety procedures.
• Prepare detailed reports on daily activities and incidents.
• Communicate effectively with hotel leadership and departments as needed.

Fundamentals

• Education: High school diploma or equivalent required.
• Experience: Minimum of 3–5 years in a security, safety, or related role preferred.
• Availability: Must be able to work some overnight shifts, including weekends and holidays.
• Ability to work independently and maintain focus during overnight hours.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong verbal and written communication skills.
• Proficiency in English required; a second language is a plus.
• Strong organizational and time management skills with the ability to multitask.
• Ability to work collaboratively with hotel departments, vendors, and guests.
• Ability to lift or carry items up to 50 pounds.
• Ability to stand and remain active for extended periods.

About Us

The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces.

The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team.

Eligible team members are offered a comprehensive benefits package based on employment status, including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program.

Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Keywords: Security Officer, Overnight Security, Hotel Security, Hospitality Security, Loss Prevention, Night Shift, CCTV Monitoring