At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.
We are seeking professional Security Officers to support a high-profile government services site in Mackay, Queensland. This is a frontline role where professionalism, composure and customer service excellence are essential in maintaining a safe and secure public-facing environment.
The security team at this site plays a critical role in ensuring the safety, comfort and confidence of the community accessing government services.
As the first point of contact for visitors and staff, you will set the tone, delivering a welcoming, respectful and professional experience while maintaining strict adherence to site procedures and security protocols.
This is a highly customer-focused role requiring strong communication skills, sound judgement and the ability to confidently manage difficult or sensitive situations. You will be responsible for maintaining site security while delivering an exceptional customer experience.
This is a casual opportunity offering flexibility, with shifts primarily available Monday to Friday during business operating hours.
Employment Type: Casual
Roster: Monday to Friday Day Shifts (No nights or weekends)
Location: Mackay, QLD
Primary duties include, but are not limited to:
· Once you’ve submitted your application, the next step is to complete a virtual interview with Certis. Which will be texted and emailed to you (please check your junk folder).
· This is an important part of our hiring process and must be completed for your application to be considered further.
· Following this, our hiring managers will review all candidates and contact those shortlisted for the next stage.
At Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.
We actively encourage First Nations and Torres Strait Islander peoples, veterans, and candidates from diverse backgrounds to apply.
Certis is a leading advanced integrated security organisation that develops and delivers multi-disciplinary smart security and integrated services. As a unique specialist operations-technology outsourcing partner, Certis integrates advanced security, technology, facilities management, customer service and talent to build and operate bespoke solutions for complex, critical operations that extend beyond security. Our design-for-purpose solutions are led by an extensive track record of running operations and design thinking to drive operational efficiencies and deliver business-critical outcomes for our customers.
Certis is headquartered in Singapore, with an international presence that extends to Australia, and Qatar.
At Certis, we want you to re-imagine the possibilities of your career. Join the Certis family and be part of something big and exciting!
Discover more at:
https://www.facebook.com/CertisWorld/
https://www.instagram.com/certis_group/
https://www.youtube.com/c/CertisGroup
Certis Security Australia licence numbers are listed at https://go.certisgroup.com/au-licences
