Job Description

Purpose of Position and Scope of Responsibility

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Principal Accountabilities/Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to our patients, visitors, and employees carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, and combative patients, and incidents, as well as internal or external alarms.
• Understands, complies, and enforces hospital policy and procedure. As needed, enforces State and Local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Will secure patient valuables upon request. Will perform non-monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conduct regular and random patrols around the facility and completes assigned goals.

Minimum Qualifications

Minimum Education

Knowledge, skills, and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.

Minimum Experience

Ability to obtain knowledge of the University policies, procedures, and practices in security, detain and search, emergency situations as acquired through a 90 day on the job training.

Minimum Licensure, Registration, Certification

DRIVER'S LICENSE (CURRENT), TN armed guard training and certification. Possess or have the ability to obtain First aid, CPR, De-escalation techniques, proper and safe restraints techniques, armed guard training and registration, OC or Pepper Spray, Baton Certification.